restaurant assistant manager

BOSTON PIZZA VERMILION; Vermilion; On-site; CAD 40,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Operations Supervisor to oversee daily activities in a fast-paced environment. This role involves planning and organizing operations, training staff, and ensuring compliance with health and safety standards. The ideal candidate will have a strong background in customer service and the ability to manage inventory effectively. Join a dynamic team where you can make a significant impact on customer satisfaction and operational success. If you thrive in a busy setting and have a passion for leading others, this opportunity is perfect for you.

Qualifications

• 2-3 years of experience in a supervisory role.
• Strong knowledge of customer service and operational procedures.

Responsibilities

• Plan and organize daily operations and train staff.
• Ensure compliance with health and safety regulations.
• Address customer complaints and provide excellent service.

Skills

Customer Service

Staff Training

Operational Planning

Inventory Management

Health and Safety Compliance

Education

Secondary (high) school graduation certificate

Tools

MS Access

MS Excel

MS Office

MS Outlook

MS Word

Job description

Minimum Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years

Budgetary Responsibility

• 0 - $100,000

Tasks

• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service

Supervision

• 5-10 people

Computer and Technology Knowledge

• MS Access
• MS Excel
• MS Office
• MS Outlook
• MS Word

Work Conditions and Physical Capabilities

Work in a fast-paced environment and may require standing for long periods.