restaurant assistant manager

McDonald's; Surrey; On-site; CAD 50,000 - 70,000; Full time

Job summary

A fast-food restaurant chain located in Surrey is seeking a Manager to handle daily operations, manage staff, and ensure high standards of customer service. The ideal candidate will have 2-3 years of management experience, possess strong communication skills, and be comfortable working in a fast-paced environment. This role includes responsibilities for inventory management, customer complaint resolution, and staff training.

Qualifications

• Minimum 2 years of management experience in a fast-paced environment.
• Strong leadership skills with the ability to manage a team.
• Excellent communication skills in English.

Responsibilities

• Manage daily operations and customer service standards.
• Conduct performance reviews for staff members.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Team management

Communication skills

Inventory management

Negotiation

Education

College / CEGEP

Tools

MS Excel

Electronic cash register

Point of sale system

Job description

Education

• College / CEGEP

Work setting

• Urban area

Budgetary responsibility

• 1,500,001 - $4,000,000

Tasks

• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers\' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Computer and technology knowledge

• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Security and safety

• Bondable

Transportation / travel information

• Own transportation

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Experience

• 2 years to less than 3 years
• Durée de l\'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 40 hours per week