restaurant assistant manager

McDonald's Restaurant; Cranbrook; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading fast-food establishment in Cranbrook, Alberta is seeking an experienced manager to oversee daily operations. Responsibilities include balancing cash, managing staff, ensuring adherence to health regulations, and providing excellent customer service. Candidates should possess a college diploma and at least three years of relevant experience. Join our team in a dynamic work environment offering opportunities for growth and development.

Benefits

Group insurance benefits

Mentorship and coaching opportunities

Flexible onboarding options

Qualifications

• Minimum 3 years of experience in a similar role.
• Strong leadership skills and ability to manage teams effectively.
• Proficient in inventory management and cost control.

Responsibilities

• Balance cash and complete balance sheets.
• Provide customer service and address complaints.
• Organize and maintain inventory.

Skills

Attention to detail

Client focus

Excellent oral communication

Team player

Education

College diploma from a program of 1 to 2 years

Tools

Electronic cash register

MS Excel

Point of sale system

Job description

• Work Term : Permanent
• Work Language : English
• Hours : 40 hours per week
• Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience : 3 years to less than 5 years

Tasks

• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers\' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• More than 20 people

Computer and technology knowledge

• Electronic cash register
• MS Access
• MS Excel
• MS Office
• MS Windows
• MS Word
• Point of sale system
• Spreadsheet

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Screening questions

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Financial benefits

• Group insurance benefits

Other benefits

• Other benefits

Support for persons with disabilities

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Offers mentorship programs that pair newcomers and / or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Assists with immediate transition needs of Veterans (for example : relocation, housing, etc.)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers mentorship, coaching and / or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities