Restaurant Assistant General Manager Toronto

Blue Shock Recruitment Solutions; Canada; On-site; CAD 50,000 - 70,000; Full time

Job summary

A prominent recruitment firm is seeking an Assistant General Manager (AGM) for a leading Corporate Restaurant Group in Canada. This role offers the chance to shape restaurant culture, enhance team development, and grow within the organization. Ideal candidates will have a proven background in leadership within the restaurant industry, strong communication skills, and a passion for excellence in guest experiences.

Benefits

Leadership development seminars

Career growth opportunities

Involvement in new restaurant openings

Qualifications

• 3+ years leadership experience in a full-service restaurant or bar.
• Proven leadership skills with a focus on developing and motivating people.
• Energetic and positive with strong patience and communication skills.

Responsibilities

• Create a restaurant culture that drives excellence in hospitality.
• Monitor cleanliness and organization of restaurant operations.
• Oversee recruitment, training, and development of staff.

Skills

Leadership development

Communication skills

Team motivation

Customer service

Crisis management

Job description

A leading Corporate Restaurant Group is looking for a passionate AGM to be part of a People Driven group.

Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across the restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US.

Our Client

With over 80 locations operational and more in development, this group is growing. The success of our client is a result of the collective efforts of franchisees, hostesses, servers, kitchen staff, and management teams. They uphold the values of service and quality to provide a positive guest experience. The corporate office is staffed with experienced professionals who contribute expertise in operations, design, marketing, and development. Together, they have over 200 years of combined restaurant expertise, driving sustainable growth and vitality of every brand.

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. You will have the opportunity to lead different areas in the restaurant, while maintaining a development-focused outlook; we are here to train, mentor and develop you, while supporting your life goals.

Our restaurants are industry leaders in team development and offer opportunities for personal growth, regardless of where you are in your career. You will make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, and in our teams. Both our culinary and front-of-house staff are focused on delivering memorable experiences for our guests, from handcrafted dishes to flawless table service, with excellence in every detail.

Key responsibilities:

• Responsible for creating and enhancing a restaurant culture that drives excellence in hospitality success including top line revenues, excellent service standards, high quality product from the culinary and bar teams, dynamic culture, strong morale, and superior profit management to achieve financial goals
• Monitors, directs and coordinates effective cleanliness and organization of the environment throughout the operation
• Establishes, directs and reviews beverage procedures to ensure accountability, quality, presentation and service performance
• Remains current on municipal laws and regulations with respect to the industry. Produces approved budgets, and operates within established guidelines regarding costs, expenses, sales and profits
• All managers oversee recruitment, training, development and mentoring of current leader potentials and existing managers
• Direct involvement in and follow up with disciplinary action and performance management of all management team members and staff (working in conjunction with the GM)
• Conducts frequent audits of the restaurant to ensure excellence in all areas
• Handles or assists with guest-related complaints and/or comments and coordinates proper follow up
• Oversees the development of the front-line crew to ensure training and guidance
• Prepares local financial and operational weekly reporting for delivering and analyzing the restaurant\'s financial results as a management team; reviews significant variances from the budgeted figures and ensures practices meet or exceed yearly targets
• Monitors restaurant expenses to ensure effective cost-containment practices and that operating expenses are in line
• Evaluates training procedures/results to ensure all employees contribute to high guest satisfaction and participate in front-line training as directed by the GM
• Management, teaching and coaching of our business success foundation
• Champion recognition and motivation efforts to be the employer of choice in the restaurant industry
• Contributes to long-term planning and brand positioning
• Coordinates and implements food promotions and menu planning to maximize guest experience and sales growth
• Develops and maintains positive relationships

Key Requirements:

• 3+ years leadership experience in a full-service restaurant or bar
• Proven leadership skills with a focus on developing and motivating people
• Energetic and positive
• Strong patience and communication skills
• Drive for continuous improvement
• Committed to being inclusive and embracing diversity
• Experience in leadership development is an asset

Opportunities:

• Gain valuable leadership skills and experience
• Grow your career in a rapidly expanding company
• Cultivate development by working with senior leaders
• Attend leadership development seminars and conferences
• Explore opportunities for involvement in new restaurant opens across Canada and the USA

Are you a Leader in the Hospitality, Restaurant & Food Service Industry? Check out all current career opportunities or contact us to discuss your next career move.