Resource Manager, Scheduling

Doane Grant Thornton LLP; Toronto; On-site; CAD 87,000 - 114,000; Full time

Benefits offered by this job

Profit sharing

Flex days

RRSP contributions

Wellness benefits

Work from anywhere in Canada in the夏 4

Job summary

Doane Grant Thornton LLP is seeking a Resource Manager, Scheduling in Toronto to lead a team responsible for short-term capacity planning and resource allocation. You will monitor utilization, backlogs, and turnaround times, ensuring client demands are met across service lines.

The role requires 4–7 years in resource scheduling or workforce management and experience leading professionals in a services environment. Dynamics 365 knowledge is a plus.

Qualifications

• Post-secondary education completed.
• Minimum 4 to 7 years in resource scheduling, operations, or workforce management.
• Experience managing a team in a professional services environment.

Responsibilities

• Coach and lead a team with feedback, direction and prioritization of tasks.
• Monitor utilization, capacity, backlog and file turnaround times to foresee scheduling risks.
• Collaborate with Resource Planning to align short-term execution with longer-term plans.
• Build relationships with Partners, Directors and Engagement Leaders to support workforce planning.

Skills

Team leadership

Stakeholder communication

Workforce management

People skills

Education

Post-secondary education

Tools

Dynamics 365

Microsoft Office 365 (Planner, Excel, Teams)

Job description

Who we are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

The Resource Manager, Scheduling leads the short-term (0-6 weeks) planning and allocation of resources, ensuring work is distributed effectively and colleagues are utilized efficiently. By monitoring capacity, managing workflow, and identifying potential bottlenecks, this role enables Business Units to meet client demands while maintaining operational effectiveness and service quality.

As a Resource Manager, Scheduling your responsibilities will include:

• Coach, inspire, mentor, and lead a team by providing feedback, direction, delegation, and prioritization of tasks.
• Build influential relationships with Partners, Directors, Managers, and Engagement Leaders across your BU by facilitating strategic workforce planning discussions, understanding risks and opportunities.
• Monitor utilization, capacity, backlog and file turnaround times to anticipate scheduling risks, address capacity gaps or overages, and escalate issues as needed.
• Collaborate closely with Resource Planning team to align short term execution with longer term plans.
• Partner with peers across the firm to identify opportunities for standardization, scalability, and best-practice sharing.
• Understand impacts of large volumes of work (T pools, leaves, vacations etc.) to the BU and escape issues as needed.
• Support onboarding and scheduling integration for newly acquired or merged practices by understanding client list, skill set of incoming teams, client portfolios, immediate and long-term scheduling needs, training with D365 and onboarding sessions.
• Support all Service lines.

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be a Resource Manager, Scheduling? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick:

• Post Secondary Education.
• Minimum 4 to 7 years working experience in resource scheduling, operations, or workforce management.
• Experience managing a team in a professional services environment.
• Experience using Dynamics 365 considered an asset.
• Knowledge of Microsoft Office 365 (Planner, Excel, Teams).
• Ability to motivate, influence colleagues and build strong relationships.

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

What's in it for you?

• Profit sharing, Flex days, RRSP contributions, Firmwide holiday closure, Wellness benefits, Concierge-like benefits, Work from anywhere in Canada in the summer for 4 weeks, and more!

At Doane Grant Thornton, we believe compensation should reflect more than just market data—it should reflect you.

We’re serious about compensation. We benchmark regularly across a wide spectrum of roles, industries, sectors, and levels to ensure our ranges are both competitive and current. But we don’t stop there. We also consider the unique strengths, experiences, and impact each individual brings to the table. Our salary ranges are reviewed annually, and where you land within the range depends on a mix of factors—your background, your skills, and how your contributions align with internal equity. To help start the conversation, the current salary range for this role is $87,300–$113,520 in Toronto. If the role is available in other locations, the range may differ to reflect local market factors.

Our special culture shines through when we have the opportunity to connect in person. That’s why we’re working in a model where teams are required to be together in the office 4 days per week.

Are you ready to Discover Your Purple?