Resort Housekeeping Supervisor

Sun Communities & Sun Outdoors; St. Catharines; On-site; CAD 25,458 - 36,258; Full time

Benefits offered by this job

DailyPay

Team Member Perks & Benefits Program

Vacation RV site rent discounts

Access to online learning modules

Job summary

Sun Communities & Sun Outdoors is seeking a Resort Housekeeping Supervisor to oversee the daily activities of the housekeeping team. The role ensures high standards of cleanliness and organization, managing supply orders, and fostering a productive work environment.

Qualified candidates must have at least a High School Diploma, prior housekeeping experience, and excellent communication skills. Join us to enjoy great perks and an inspiring work environment, which includes discounts and learning opportunities.

Qualifications

• 1 year in prior housekeeping experience, with hospitality industry experience preferred.
• Knowledge of safety protocols when handling cleaning chemicals.
• Must have a valid driver's license.

Responsibilities

• Oversees daily housekeeping team activities to maintain cleanliness.
• Ensures supply orders are managed within budget.
• Responds to guest inquiries and complaints professionally.

Skills

Leadership abilities

General janitorial practices

Communication skills

Organizational skills

Time-management skills

Negotiation skills

Basic computer proficiency

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Overview

The Resort Housekeeping Supervisor oversees the daily activities of the housekeeping team to ensure the resort maintains high standards of cleanliness and organization. This role supervises housekeeping staff, monitors work to ensure facilities meet resort standards, supports team development, upholds policies, and assists with scheduling and supplies, all while fostering a positive and productive work environment.

Job Duties

• Ensures all areas meet resort cleanliness and quality standards through regular inspection. (Essential)
• Manages and monitors cleaning supply orders to maintain adequate stock while adhering to budget guidelines. (Essential)
• Obtains pricing, coordinates purchases, and schedules inventory restocks to ensure rental units are fully prepared for occupancy. (Essential)
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Ensures all resort housekeeping operations and safety procedures are consistently followed in compliance with Sun's policies and procedures.
• Responds to guests' inquiries and complaints regarding resort housekeeping in a timely and professional manner.
• Other duties as assigned.
• Fosters a culture of teamwork, professionalism, and accountability among the housekeeping team.
• Communicates effectively with leadership and other departments to support smooth resort operations and enhance guest experiences.
• Provides ongoing guidance, coaching, and support to housekeeping staff to foster team success.

Requirements

• High School Diploma or GED (Required)
• 1 year in prior housekeeping experience, with hospitality industry experience preferred. (Required)
• Demonstrated leadership abilities
• Knowledge of general janitorial practices
• Understanding of safety protocols when handling cleaning chemicals
• Excellent verbal and written communication skills
• Strong organizational and time-management skills
• Ability to work effectively with team members and external partners
• Ability to negotiate prices and contracts on behalf of the resort
• Basic computer proficiency, including Microsoft Office, email, and internet use
• Must have a valid driver's license

Perks & Benefits

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with an award-winning work environment and awesome perks!

• Online access to view and update personal information, review paystubs, annual T4s, and more
• Participation in company-wide SunRewards program
• Team Member Perks & Benefits Program with hundreds of discounts on things like mobile phone service, travel, retail, and more
• Get paid daily with DailyPay
• Access to hundreds of online learning modules via Sun University
• Vacation RV site rent discounts at Sun Outdoors locations nationwide

$22.40 per hour