Residential Warranty Technician | Home Repairs

Richcraft Homes; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent real estate corporation in Ottawa is seeking a dedicated IHWT to uphold customer care standards. This role includes coordinating service calls, managing vendor attendance, and addressing homeowner concerns. Ideal candidates will have at least 3 years in residential construction and possess their own tools. We foster professional growth and offer comprehensive benefits including a generous health plan and retirement planning.

Benefits

Generous health and dental plan

Group retirement planning with company match

Long-term employment

Opportunities for growth

Qualifications

• 3 years of experience in residential construction.
• Possess own tools.
• Experience with Tarion Warranty program.
• Excellent organizational skills and attention to detail.
• Good interpersonal skills.

Responsibilities

• Ensure best possible Customer Service practices.
• Coordinate service calls with vendors.
• Communicate updates on service files.
• Address homeowner concerns.
• Conduct visual inspections of warranty issues.

Skills

Residential construction experience

Organizational skills

Time management

Communication skills

Ability to work independently

Tools

Personal tools

Job description

A prominent real estate corporation in Ottawa is seeking a dedicated IHWT to uphold customer care standards. This role includes coordinating service calls, managing vendor attendance, and addressing homeowner concerns. Ideal candidates will have at least 3 years in residential construction and possess their own tools. We foster professional growth and offer comprehensive benefits including a generous health plan and retirement planning.