Residential Sales Consultant

Colonial Group; Calgary; Hybrid; CAD 40,000 - 80,000; Full time

Job summary

Clear Destination Inc. is seeking a Residential Sales Consultant in Calgary to develop and close residential HVAC and water heater opportunities through education and presentations.

The role emphasizes a consultative sales approach, working with the technical team on-site to ensure customer satisfaction, and requires strong communication and scheduling flexibility. Suitable candidates have a high school diploma, sales experience, and a valid driver's license.

Qualifications

• High School diploma or GED required; a Bachelor's degree is preferred.
• Proven sales experience, ideally direct-to-consumer.
• Strong communication, negotiation, and interpersonal skills.
• Ability to present products confidently and clearly.
• Self-motivated, results-driven, with flexible hours.

Responsibilities

• Present comfort options for residential HVAC and water heater products and services to customers.
• Bolster the customer experience with a consultative sales approach.
• Create relationships with prospective customers and referrals, and initiate calls.
• Work with onsite technical team to ensure 100% customer satisfaction.
• Remain up to date on industry trends and available services.

Skills

Sales experience

Presentation skills

Negotiation

Customer communication

Customer service

Education

High School diploma or GED

Bachelor's degree (preferred)

Job description

Residential Sales Consultant

Reports To: General Manager

Status: Full-time, 100% Commission

Category: Sales

Location Name: A1 Chesney

Location Address: Calgary, AB

Position Summary:

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and service opportunities through customer education and presentations, using traditional lead-generation techniques and internal pipelines.

Key Responsibilities:

• Present comfort options for residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals, as well as initiate calls to generate sales.
• Work collaboratively with technical team members, onsite, to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems, and technology available within the market and the business.

Qualifications:

• Our Residential Sales Consultants (RSC) are highly ambitious, results-oriented, and self-motivated individuals. Skilled in providing innovative, customer-related recommendations, developing effective proposals, and handling negotiating and closing sales. To accomplish this, a successful RSC must possess:
• At least a High School diploma or GED. A Bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers.
• Strong selling and business-development skills.
• A demonstrated ability to effectively communicate concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high-quality, customer-focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Valid driver’s license with an acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on-call shifts as needed.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.