Residential Leasing Agent

Taggart Group; Ottawa; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading property management firm in Ottawa is seeking a Residential Leasing Agent to minimize vacancies and deliver exceptional service to tenants. The successful candidate will market properties, screen applicants, and manage tenant relationships while ensuring properties are well-maintained. A minimum of 3 years of experience in residential leasing or rental agent roles is required, along with a high school diploma and strong knowledge of real estate. This position offers a dynamic work environment and opportunities for career growth.

Qualifications

• 3 years of experience in residential leasing or rental agent roles.
• Strong knowledge of real estate, property management, and relevant legislation.
• Valid Class G driver's license and flexibility to work evenings and weekends.

Responsibilities

• Minimizing vacancies and delivering exceptional service to tenants.
• Marketing properties and screening applicants.
• Coordinating new tenant orientations.

Skills

Customer service

Negotiation

Real estate knowledge

Education

High school diploma

College certificate

Job description

Taggart Realty Management

Job Title: Residential Leasing Agent

Company: Taggart Realty Management

Location: 225 Metcalfe St., Suite 708, Ottawa ON

About Us

At Taggart Realty Management, we believe in building more than just properties—we build communities. As part of the Taggart Group and managing a 3-million-square-foot portfolio, we specialize in acquiring, developing, leasing, and managing retail, residential, office, and commercial properties, both in-house and with third-party partners.

We’re continually growing through strategic development and acquisition resulting in a variety of opportunities for those looking to get hands‑on experience and build a lasting career. At Taggart, you will be part of something bigger, and what you do today will make an impact for years to come. We believe in your success.

Building integrity, quality, and community together.

About this Role

You are a Residential Leasing Agent based in downtown Ottawa, reporting to the Property Manager. Your focus is minimizing vacancies and delivering exceptional service to current and prospective tenants. You market properties, screen applicants daily, and ensure buildings are well‑maintained. You foster strong relationships with owners, staff, and tenants, support a positive office culture, and represent the company professionally. You also coordinate new tenant orientations and assist with office management and clerical duties, all in alignment with Taggart Realty Management’s mission, policies, and procedures.

Key Responsibilities

• Record and update prospective tenant details and rental traffic in the database.
• Respond to phone and email inquiries about available suites.
• Advertise properties and conduct tours for marketing purposes.
• Book and show apartments to prospective tenants.
• Screen applicants to ensure eligibility.
• Complete lease applications and assist with verification.
• Finalize leases and submit documents to the Property Manager.
• Create welcome packages for new tenants.
• Communicate with the team and update move‑in/move‑out reports.
• Inspect units at move‑in and move‑out.
• Address tenant inquiries, concerns, and complaints.
• Accept rent payments, deposits, and related fees.

Education and Experience Requirements

• You bring 3 years of experience in residential leasing or rental agent roles.
• You hold a high school diploma; a college certificate is an asset.
• You possess strong knowledge of real estate, property management, and relevant legislation.
• You communicate clearly, negotiate effectively, and deliver exceptional customer service.
• You hold a valid Class G driver’s license and maintain flexibility to work evenings, weekends, and travel within the city.

Physical/Sensory Effort and Work Environment

• You work primarily in an office setting, with time spent on construction sites for inspections and monitoring, including outdoor tasks.
• You support multiple teams and departments, managing competing deadlines efficiently.
• You stay mobile and travel to various sites as needed, with most work performed on‑site and occasional time in the office.
• You remain flexible, occasionally working overtime to meet project demands.

Accommodation Requests

The Taggart Group of Companies is an equal opportunity employer. All qualified applicants are considered without regard to citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, or gender expression.

In accordance with the Accessibility for Ontarians with a Disabilities Act, we’re committed to providing accommodations for people with disabilities in all aspects of the recruitment and selection process. If you require accommodation or special assistance, please send an email to [e-mail] with your request.

Thank you for your interest in joining Taggart Realty Management. We appreciate every application, but only those selected for an interview will be contacted. Please note that we do not accept unsolicited resumes from recruiters or employment agencies. Any such submissions become the property of Taggart Realty Management and are not eligible for compensation.