Residential Community Support Workers (Victoria - Casual Pool)

Taproot Community Support Services; Victoria; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional social services provider in Victoria is hiring for various casual/on-call residential roles, including Residence Workers and Child and Youth Workers. Ideal candidates will have experience in mental health support, understanding of trauma-informed care, and a relevant diploma or degree. Positions involve supporting clients in achieving developmental goals and managing challenging behaviors. Offers flexible hours and professional development opportunities.

Benefits

10.6% additional pay in lieu of benefits

Professional development opportunities

Flexible work hours

Employee referral bonus program

Qualifications

• Minimum of 1 year of experience in adult, child and youth care, or individuals with developmental disability.
• Ability to work independently with clients on their Individual Support Plan.
• Experience with significant mental health concerns and challenging behaviors.

Responsibilities

• Support/supervise clients with complex behavioral, emotional, and social needs.
• Assist clients in developing life skills within their home.
• Transport clients to appointments and community activities.

Skills

ASIST Suicide training

De-escalation techniques

Positive behavior supports

Trauma-informed care

Education

Diploma or Degree in Child and Youth Care

Psychology

Social Work

Tools

Valid BC Driver’s Class 5 License

CPR/First Aid Certification

Job description

Overview

The Program Taproot Community Support Services (formerly WJS Canada) works to improve the lives of person in their communities through a variety of programs and services. Youth Horizons is a licensed 4-bed co-ed resource, focusing on female youth, ages 13-18, receiving services through the Ministry of Children and Family Development (MCFD). Youth Horizons provides a safe home environment in Saanich. Taking a person-centered, trauma-informed approach, staff are expected to recognize the effects of trauma and help youth cope with the effects. The goal in the provision of services is to avoid re-traumatizing and facilitate personal growth. The staff accomplish this via knowledge of the trauma-informed approach, assessment, and relationship-building, responding to disclosures, focusing on youth's strengths, and having cultural awareness. Join our dedicated social services team, to mentor these individuals to develop their unique strengths and encourage independence.

The Position

Role

We are currently hiring for the following roles, in a casual / on-call capacity, with the opportunity to apply for part-time and full-time positions, as they become available:

• Residence Workers, may include overnight awake scheduling (Grid 10)
• Asleep Residential Night Workers (Grid 5)
• Residential Child and Youth Workers (Grid 11)

These positions require union membership with BCGEU.

Challenging behaviours may occur on a daily basis, therefore, applicants that already have ASIST Suicide training, along with, experience with de-escalation techniques and a minimum of 1 year experience working with individuals with significant mental health concerns, high behaviors and/or trauma, is preferred.

Casual/On Call staff will be contacted to work a variety of unionized roles and shifts (based on availability) to cover staff illness, LOA, vacation etc. in a 24-hr/7 program located in Victoria, British Columbia.

In Your Role You Will

• Independently work with client(s) towards achieving the goals set out in their Individual Support Plan (ISP); encouraging them during setbacks and celebrating successes with them.
• Support/supervise complex behavioural, emotional and social needs/development (in the residence & during community activities)
• Use de-escalation techniques to deal with challenging behaviours.
• Assist client in developing life skills within the home including household chores (meal prep, cleaning, etc.) in a consistent, healthy & safe environment and their community.
• Model healthy relationships and setting boundaries
• Transports and assists residents to appointments, shopping or leisure activities; operates motor vehicles safely and legally while transporting clients or on Taproot business.
• Request a job description for full duties and responsibilities.
• Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• Diploma or Degree in Child and Youth Care, Psychology, Social Work, Disability Studies, Sociology, Healthcare Aide, PSW, Practical Nursing or equivalent
• Minimum of 1 year of experience in adult, child and youth care, or with individuals with a developmental disability, mental health issues or brain injury in a community-based setting.
• Other combinations of education and experience may be considered.
• Other related fields of experience include Community Support Worker, Education Assistant, Special Needs, Behaviour Interventionist, Youth Worker
• Valid BC Driver’s Class 5 License and clean driver’s abstract
• A reliable, safe vehicle that has appropriate insurance is an asset
• Positive behavior supports experience and Trauma informed care an asset.
• Valid CPR/First Aid, Non-Violent Crisis Intervention Certificate (Mandt) and Conflict Resolution Certificate (or ability to obtain within probation period)
• Physician’s note confirming suitability, including immunization records and negative tuberculosis screening test
• Successful applicants will be required to participate in MCFD screening and provide three (3) professional reference prior to confirmed employment with Taproot Community Support Services.

Taproot adheres to provincial/legislated communicable disease prevention protocols. Some of our community health care providers/stakeholders may require Taproot employees to be vaccinated in order to be able to enter establishments while supporting Taproot individuals/clients in service.

Not sure you meet the requirements? We still welcome you to apply, as we may be able to consider diverse combinations of skills, education and experience.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we’re building a company we’re proud of.

Our Employees Enjoy

• Casual employees are paid an additional 10.6% of wages in lieu of benefits
• Ability to apply for other positions within the Union and within Taproot Community Support Services
• Professional development opportunities and job-related training
• Flexible hours to accommodate life/work balance
• Long Service Milestone rewards
• Employee referral bonus program

For more information on Taproot Community Support Services visit our website: taproot.ca

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer

Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.

We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.