Residential Care Worker (CRF)

The Salvation Army; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading social services organization in Winnipeg is seeking a Residential Care Worker. This full-time position involves providing a safe environment for residents, monitoring activities, and maintaining accurate records. Applicants should hold a high school diploma and have relevant experience in a social services setting. The job requires night shifts and offers a starting salary of $17.77 per hour, with unionization after six months. Unique challenges include exposure to difficult situations, requiring resilience and strong interpersonal skills.

Benefits

Union membership after 6 months

Flexible language requirements

Qualifications

• High school graduation is required, along with specialized courses in addictions.
• Experience in a social service role with frontline work is preferred.

Responsibilities

• Provide a safe environment for residents and support their needs.
• Monitor residents' activities and maintain records accurately.
• Ensure adherence to policies regarding security and client care.

Skills

Communication skills

Empathy

Problem-solving

Education

Completed high school

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Residential Care Worker

Location: 180 Henry Ave - Front Desk (in person)

Status: Permanent Position

Hours per week: 40 hours per week / Full Time

Work Schedule: Tuesday, Wednesday, Thursday, Friday, Saturday.

Shift: Night Shift

Time: 11:30 pm to 7:30 am

Shift premiums: evenings $1.00 per hour, weekends $1.35 per hour, nights $1.75 per hour to a max of 8 hours per shift.

Pay: $17.77 per hour per shift.

Position is Unionized after 6 months of employment.

License/Certification

• Current Police Record Check with vulnerable persons check
• Adult Abuse Registry Check
• Child Abuse Registry Check (finger printing required at commissionaires - for protected B clearance)

Job Purpose

The Residential Care Worker provides a safe and secure environment for residents and visitors.

Characteristic Job Duties

• Monitors the activities of the clients/residents and maintains availability for personal, practical and morale support; may include safe storage and recording of prescribed medications.
• Accurately records day‑to‑day happenings using appropriate methods; maintains logbooks and completes occurrence reports.
• Liaises with referral sources and other external agencies as needed (e.g., Welfare, police, urgent situations).
• Coordinates client care relating to security issues; may be directly involved in taking random urinalysis, as well as breathalyzer tests with clients, doing bed checks, ensures adherence to check‑in times and curfews.
• May carry out inspection/security checks of property and grounds in accordance with policies and procedures.
• Handles the admission, orientation and evaluation of clients’ understanding of rules, ensures ongoing enforcement of policies, which may include client discipline.
• May handle finances relating to room rentals and meal tickets, receipting of same.
• May serve as reception for shelter.
• May prepare or provide simple meals for clients/residents.
• Performs other duties as assigned.

Note: Not all incumbents perform all of the duties described above but perform a similar range of duties.

The responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Minimum Education Level Attained

The successful job applicant will have completed high school, plus specialized courses of up to six months (Addictions facilities). Note: An alternative level of education and experience may be acceptable.

Special Licenses, Diplomas, Certifications or Requirements

The successful applicant will hold/have:

• Addiction Facility – Addictions counselling Courses.
• See Precautionary Measures.

Minimum Prior Related Experience

The incumbent must have the following experience before hire: more than three months but less than one year of prior related experience, including experience with frontline work in a social services setting.

Physical Effort Required

The performance of the job requires moderate amounts of keyboarding and performing walk abouts.

Concentration Required

The performance of the job requires continuously monitoring the environment, monitoring security cameras and attentiveness when interacting with clients and recording information.

Responsibility for Financial Resources

The incumbent is involved in minor financial matters regularly or on a relief basis or has responsibility for the wise use of his/her own resources. He/She may be authorized to spend, disburse, or collect small amounts of cash. The incumbent has very little input into the annual budget.

Human Resources

The incumbent is responsible for his/her own time and effort only. He/She may demonstrate work methods to new employees, volunteers and or students.

Work Environment

The incumbent will work under the following disagreeable conditions:

• Dealing with angry people
• Abusive People
• Verbal abuse
• Isolation
• Work schedule affecting lifestyle
• The incumbent may have little to no travel required
• The incumbent carries a pager/walkie talkie and will work shifts

Exposure to Hazards

• Physical attacks by others
• Exposure to infectious diseases
• Exposure to bodily fluids
• Sharp objects
• Other dangerous situations

Added by Winnipeg Centre of Hope

• Potential of physical, verbal and mental abuse within workplace (by participants)
• Potential of exposure to infectious diseases
• Potential of exposure to toxic chemicals
• Potential of exposure to bodily fluids (human waste)
• Potential of sharp and moving objects
• Potential of pressures of timelines
• Potential of objects falling off high shelving
• Potential of slippery or wet surfaces
• Potential of exposure to odors
• Potential of Carpel Tunnel Syndrome

Precautionary Measures

• Universal precautions
• Immunization for Hepatitis B
• Vaccination against Tuberculosis
• Current Certification in First Aid/CPR
• Criminal Police Record Check & Fingerprinting through Commissionaires
• Vulnerable persons check
• Non‑violent crisis intervention training

Additional Requirements from Winnipeg Centre of Hope

WHMIS Training

Adult Abuse Registry Check

Child Abuse Registry Check

Use of protective gloves

Overtime pay

Flexible language requirement: French not required

Schedule: 8 hour shift

Experience: Supportive care: 1 year (preferred)

Work Location: In person

Compensation

The target hiring range for this position is $17.77 to $17.77 with a maximum of $17.77. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Equal Employment Opportunity

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.