Residential Care Worker

The Salvation Army; Toronto; On-site; CAD 23,000 - 33,000; Full time

Benefits offered by this job

Accommodation on request

Job summary

The Salvation Army Homestead in Toronto seeks a dedicated residential supervisor to support clients in residence, manage safety, and coordinate communications. You will oversee daily operations, assist with meals and housekeeping, and ensure adherence to program rules and treatment philosophy.

Qualifications include a human services credential, CPR/First Aid, and ability to work as part of a team; experience with women facing addiction and hardship is valued.

Qualifications

• Preferred Degree or diploma in one of the human services professions.
• CPR + Standard First Aid certification.
• CPIC/VSS clearance or willingness to obtain clearance.
• Experience working with women with addictions and marginalized women.

Responsibilities

• Model healthy life skills and socialization for clients.
• Provide required support to residents and former clients by phone.
• Manage safety and security of the building after hours including alarm system.

Skills

Attention to detail

Problem solving

Integrity

Communication

Teamwork

Crisis management

Education

Degree or diploma in human services

Tools

EMHWARE

Word processing

Email

Data entry

Job description

Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job Description:This job posting is open only to current Toronto Harbourlight - The Homestead Alice M. Walter House employees that are part of Union SEIU Local 1Position Purpose summary:To provide supervision and support to clients and contribute to safe, effective and efficient operations of the HomesteadAccountabilities:Service ResponsibilitiesAppropriately model healthy life skills and socialization to clientsProvide support as needed to clients in residence, as well as clients and former clients by telephoneManage the safety and security of the building after office hours, including alarm system, evacuation, emergency managementManage interpersonal crisis and conflict situations among clientsManage behavior modification strategies with clients (positive and negative consequences, warnings and discharges) in consultation with team as requiredTrain, assign and supervise client chores and work therapy as requiredReview and complete all required written communication, including log book, communication book, general log, Initial Inquiry Forms, EMHWARE, email reports as necessaryMaintain professional and appropriate verbal communication with co-workers, on-call counselors, management, clients and members of the public while on dutyEffectively and safely manage distribution of client medicationsAdmit and orient new clients to the residenceAnswer doors, telephones and accept deliveries as necessaryPrepare and serve meals as necessaryPerform housekeeping duties as requiredParticipate in team interactions and decision makingProcess client belongings on dischargeEnsure that clients are following guidelinesStock housekeeping supplies as necessaryAppropriately manage hazardous items such as cleaning supplies and sharpsSupervise client urine screens, breathalyzers as requiredOrganizational Responsibilities Be in agreement with and willing to support our Mission Statement and treatment philosophy Maintain a drug and alcohol free lifestyle while on Salvation Army property and on duty Model appropriate dress that reflects a professional office environment Participate in all staff meetings by attendance and participation Participate in regular direct supervision with immediate supervisor and implement improvement in performance as directed Participate in yearly formal evaluation Represent The Salvation Army Homestead in a professional manner at all times Be punctual and work all hours scheduled, advising immediate supervisor when this is not possible Read and adhere to the policies and procedures of The Homestead Participate in staff development as required Work as an effective member of The Homestead teamThe above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.Education, Qualifications and Certifications:Preferred Degree or diploma in one of the human services professionsCPR+Standard First AidCPIASSISTExperience and Skilled Knowledge RequirementsDegree or diploma in one of the human services professionsEducation, experience or equivalent in working with women with addictions and other marginalized women.Develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.Skills and Capabilities :Attention to detail, problem solving and analytical skills.Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.Excellent oral and written communication skillsCrisis/Conflict Management SkillsDiversity awareness and appreciationStrong interpersonal skillsAbility to work effectively as a team memberFirst Aid/CPR CertificationWHMIS training an assetMental health knowledge an assetValid Ontario Drivers’ License an assetClear CPIC/VSSComputer skills in word processing, email, data entry, EMHWAREAbility to cook for thirty peopleFood Handlers CertificateMust be supportive of the mission of The Salvation ArmyVulnerable Sector Check RequiredCompensation:The target hiring range for this position is $20.57 to $20.57 with a maximum of $20.57.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.