Resident Technician - Edson

Wajax Limited; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive health benefits

Company matched pension plan

Award-winning health and wellness program

Exclusive discounts with various manufacturers and service providers

Recognition program for merchandise or gift certificates

Wellness program

Job summary

A leading industrial products and solutions provider in Canada seeks a skilled Resident Mechanic to perform testing, diagnosing, and repairing heavy equipment, including onsite work with customers. The ideal candidate has a Journeyperson Heavy Duty Technician certificate and 4-5 years of related experience. Responsibilities include inspecting equipment, maintaining service records, and ensuring compliance with health and safety practices. This role offers competitive health benefits and additional perks to foster employee well-being.

Qualifications

• 4-5 years related experience in repair and installation of material handling, construction, and forestry equipment.
• 4-5 years related experience in repair and installation of material handling equipment, construction and Forestry Equipment.
• Proficient written and verbal communication; proficient in Excel, Word, Outlook; proven ability to work with customers; strong mechanical aptitude and problem solving.

Responsibilities

• Inspect and diagnose components and equipment for servicing needs.
• Service and repair equipment in the shop and in the field.
• Establish and maintain strong working relationships with customers.
• Coordinate parts orders and returns.
• Recondition and remanufacture components for equipment, engine and hydraulic repairs.
• Build strong relationships with existing customers and develop new ones.
• Maintain service records and complete paperwork.
• Fill out warranty information and communicate with OEM on issues.
• Complete work orders.
• Participate in training and comply with Health & Safety programs.

Skills

Proficient written and verbal communication skills

Proficient computer skills (Excel, Word, Outlook)

Exceptional customer service skills

Mechanical aptitude

Analysis and problem solving skills

Education

Journeyperson Heavy Duty Technician certificate

Job description

The Opportunity

The Resident Mechanic candidate will be expected to grow the business including visiting potential new customers as well as existing customers.

Responsible for providing quality workmanship, consistent service, and technical knowledge to customers in Material handling, Construction and Forestry business. Perform all tasks related to the testing, diagnosing, repair, maintenance, and reconditioning of heavy equipment including transmissions, engines (gasoline and diesel).

Most repairs will be performed at the customers site in the field.

The Role

• Inspect and diagnose components and equipment for servicing needs.
• Communicate with equipment owners for authorization of servicing and repairs as required.
• Service and repair equipment in the shop and in the field for the customer.
• Communicate and coordinate parts orders and returns.
• Recondition and remanufacture components as required for equipment, engine and hydraulic repairs.
• Establish and maintain strong working relationships with existing customers while building relationships with new customers.
• Communicate equipment servicing needs as required with his Supervisor/Manager.
• Communicate work performed and complete service paperwork.
• Update and maintain service records.
• Fill out warranty information and communicate with the OEM on issues.
• Complete work orders.
• Participate in manufacturers’ and in house service training. Training may occur during work and/or after work hours.
• Comply with the Health & Safety program and practices.
• Comply to NSC rules and paperwork.

The Candidate

• Education: Journeyperson Heavy Duty Technician certificate.
• Work Experience: 4-5 years related experience in repair and installation of material handling equipment, construction and Forestry Equipment.
• Knowledge: Proficient written and verbal communication skills; proficient computer skills with experience in Excel, Word, and Outlook programs, proven ability to work with customers, exceptional customer service; demonstrated mechanical aptitude, analysis and problem solving skills.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”

Highlights include:

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Company matched pension plan.
• Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\ Together we get more done.