Resident Services Concierge

5501 Abbot Street East; Ottawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A senior living company in Ottawa is hiring a Unit Clerk to manage resident inquiries and provide clerical support. The ideal candidate will have a completed grade 12 education, strong communication skills, and proficiency in MS Office. A positive attitude and excellent customer service skills are essential. Join a team committed to making a difference in the lives of residents in a supportive work environment.

Qualifications

• Demonstrate customer service skills through related work experience.
• Ability to multi-task and display organizational skills.
• Excellent verbal and written communication skills.

Responsibilities

• Respond to all resident and visitor inquiries diplomatically.
• Provide clerical and computer support to managers as needed.
• Ensure all complaints are documented and forwarded to the Manager.

Skills

Customer service skills

Computer proficiency

Organizational skills

Problem-solving skills

Communication skills

Education

Completion of grade 12 education

Tools

MS Office

Job description

A senior living company in Ottawa is hiring a Unit Clerk to manage resident inquiries and provide clerical support. The ideal candidate will have a completed grade 12 education, strong communication skills, and proficiency in MS Office. A positive attitude and excellent customer service skills are essential. Join a team committed to making a difference in the lives of residents in a supportive work environment.