Resident Service Associate

Amenida Residences; Surrey; On-site; CAD 24,590 - 25,485; Part time

Job summary

Amenida Senior Community in Surrey, BC is seeking a Resident Service Associate to support daily living activities and resident well-being. This casual position offers shifts from 7am-2pm or 1pm-8pm, onsite, with start date as soon as possible.

Responsibilities include coordinating with residents, families, and staff, facilitating social and wellness activities, and maintaining documentation while upholding safety and confidentiality standards.

Qualifications

• Grade 12 or an equivalent combination of education, training, and experience.
• WHMIS certification is desirable.

Responsibilities

• Provide assistance with daily living activities to ensure residents' comfort and well-being.
• Coordinate and communicate with residents, families, and staff to address concerns and needs.
• Support and engage residents in social, recreational, and wellness activities.
• Monitor residents' health and well-being, reporting changes to appropriate staff.
• Maintain accurate documentation and uphold safety, privacy, and confidentiality standards.

Skills

Empathy

Customer service

Teamwork

Conflict resolution

English communication

Education

Grade 12 or equivalent

WHMIS certification

Job description

Prima Living, a proud member of the Primacorp group of companies, is leading the next generation of senior living in Canada with their Amenida brand. Guided by Primacorp's vision and resources, we're growing a network of vibrant, people-first communities that put compassion and connection at the heart of everything we do. Through cultural inclusivity, operational excellence, and genuine care, we're redefining what retirement living can be. Together, Prima Living and Primacorp are building a purpose-driven future where every resident feels valued, supported, and truly at home.

Your role in a snapshot

Caring Hearts Wanted: Careers in Senior Homes! At Amenida Senior Community, we’re all about creating a vibrant, fun-filled environment where every day offers something new and exciting. Dive into a community where you can enjoy engaging activities, make new connections, and live life to the fullest. From social events and educational classes to relaxing spaces and friendly faces, we offer a lifestyle that’s both enjoyable and enriching. Come join the fun at Amenida Senior Community!

Position

Resident Service Associate

Reports to

General Manager

Job status

Casual position with shifts from 7am-2pm or 1pm-8pm , available Monday through Sunday onsite

Start date

As soon as possible

Location

13855 68th Ave Surrey, BC V3W2G9

Pay

$17.85 - $18.50 /hr

Must have

Provide Proof of Flu Shots and Covid Vaccine Records

General Notes

• Please note that hours of work, days off, and work area may be subject to change based on operational requirements and in accordance with the collective agreement.

Your Day to Day

• Provide assistance with daily living activities to ensure residents' comfort and well-being.
• Coordinate and communicate with residents, families, and staff to address concerns and needs.
• Support and engage residents in social, recreational, and wellness activities.
• Monitor residents' health and well-being, reporting changes to appropriate staff.
• Maintain accurate documentation and uphold safety, privacy, and confidentiality standards.

What You Bring To The Table

• Grade 12 or an equivalent combination of education, training, and experience WHMIS certification
• Experience working in Senior Resident Facility preferred.
• Prior experience in housekeeping or janitorial demonstrating expertise in cleaning, sanitation, and safety protocols.

Nice To Have

• Empathy and understanding of seniors' needs.
• Strong customer service orientation.
• Effective teamwork and conflict resolution skills.
• Proficient in English communication (written and verbal).
• Knowledge of Korean language and culture is an asset.
• Ability to work under pressure in a warm, noisy environment.
• Strong organizational skills and ability to work independently.
• Competent in operating related equipment.
• Well-groomed with high standards of hygiene and cleanliness.
• Physically able to perform job duties and free from communicable diseases.

We cherish diverse skill sets, knowing your unique experiences and perspectives enrich our dynamic team.

We are proudly Canadian - rooted in our diverse communities, guided by our values, and committed to growing together from coast to coast.