Resident Manager, Live-In

Skyline Group of Companies; Sault Ste. Marie; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading property management organization is seeking a Resident Manager to handle daily operations of apartment buildings. Responsibilities include leasing, maintenance, and excellent customer service. Join a company committed to growth and community building, offering competitive salary and benefits.

Benefits

Employer-paid benefits

Employee savings plan with matching contributions

Paid volunteer days

Ongoing training

Growth opportunities

Qualifications

• Minimum five years of relevant experience required.
• Valid driver’s license with satisfactory record.

Responsibilities

• Manage daily operations of assigned apartment buildings.
• Oversee rent collection, tenant inquiries, and maintenance requests.
• Perform clerical duties and maintain safety logs.

Skills

Customer Service

Communication

Organization

Education

High school diploma

Tools

Word

Excel

Job description

Job Overview:

The Resident Manager is responsible for the daily operations of assigned apartment buildings, including leasing, administrative tasks, light maintenance, cleaning, and providing excellent customer service to tenants.

Key Responsibilities:

1. Advertising and showing units to prospective tenants, answering rental inquiries, processing applications, assisting with credit checks, emailing documents to Head Office, and recording all interactions.
2. Managing the building by overseeing rent collection, tenant follow-up, handling inquiries, showing units, reference checks, delivering notices, being available during working hours and emergencies, and organizing tenant events.
3. Maintaining fire safety logs, updating safety plans, completing paperwork, reviewing rent rolls for accuracy, and participating in audits.
4. Performing clerical duties such as organizing receipts, quotes, purchase orders, responding to emails, documenting incidents, and faxing.
5. Handling cleaning and maintenance tasks, including cleaning common areas, managing maintenance requests, performing small repairs, overseeing contractors, and outdoor seasonal cleaning like raking, snow shoveling, and salting walkways.

Qualifications:

• High school diploma or minimum five years of relevant experience.
• Valid driver’s license with a satisfactory driving record; automobile insurance may be required.
• Proficiency in Word, Excel, email, and web navigation.
• Knowledge of regional policies, industry standards, municipal by-laws, and applicable provincial legislation (e.g., Residential Tenancy Act, Building Codes, Fire Codes, Occupational Health and Safety Act) is an asset.
• Ability to lift 50 lbs, bend, push, pull, and navigate stairs.

Who are we?

The Skyline Group of Companies is a fully integrated property and investment management organization focused on real estate, driven by people, and committed to growth. We prioritize attention to detail in all aspects, from investor consulting to community building at our properties.

Why us?

We offer a competitive salary, employer-paid benefits, an employee savings plan with matching contributions, paid volunteer days, ongoing training, and growth opportunities. We pride ourselves on being an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

Join Skyline in building careers and communities! We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail].

Apply Online: skylinegroupofcompanies.ca/careers