Resident Field Service Technician, Heavy Equipment (Kenora - Dryden region)

Toromont Cat; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading heavy equipment service company in Ontario seeks a Resident Field Service Technician to provide expert service at customer sites. The role requires post-secondary education in mechanics and a minimum of 3 years of experience. Candidates must demonstrate strong mechanical skills and customer relationship management. This position offers competitive rewards, a focus on safety, and opportunities for career development.

Benefits

Competitive total rewards

Flexible work schedules

Opportunities for continued learning and development

Qualifications

• Minimum 3 years of experience in repair and service of heavy equipment.
• A valid Driver’s Licence (DZ Licence preferred).

Responsibilities

• Diagnose mechanical problems using Caterpillar testing equipment.
• Maintain quality workmanship to repair Caterpillar equipment.
• Maintain excellent communication and trusted customer relationships.

Skills

Mechanical problem diagnosis

Customer relationship management

Strong work ethic

Safety compliance

Education

Post-secondary education in heavy equipment or related field

Job description

Toromont Cat is looking for a Resident Field Service Technician, Heavy Equipment to go directly at our customer site in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

Note: This position will work primarily in the region between Kenora and Dryden and Fort Frances

As a Resident Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field
• Maintain excellent communication and trusted customer relationships through regular on site visits

Must-haves for this role:

• Post-secondary education in a field related to heavy equipment, truck and coach, diesel mechanics or a related field of mechanics
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• A valid Driver’s Licence (DZ Licence preferred)

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ™, Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!