Resident Experience & Operations Coordinator

Pacific Cove Properties; White Rock; On-site; CAD 40,000 - 60,000; Full time

Job summary

A property management company in British Columbia is seeking an Assistant Resident Manager. In this role, you will support residents by responding to inquiries, assist with leasing activities, coordinate maintenance, and foster a welcoming community atmosphere. Candidates should demonstrate exceptional communication skills and have strong conflict resolution abilities. A commitment to resident satisfaction is essential in this full-time position.

Qualifications

• Strong verbal and written communication skills.
• Able to contribute to solution development and improve resident relations.
• Exceptional ability to prioritize tasks and manage multiple responsibilities.
• Adept at managing resident disputes and maintaining a harmonious living environment.

Responsibilities

• Be the go-to person for residents, responding quickly to their questions.
• Assist with leasing activities, showing suites, and preparing documents.
• Help coordinate move-ins and move-outs, ensuring timely rent processing.
• Report maintenance issues promptly and follow up on repairs.
• Handle resident concerns, resolving minor issues calmly.
• Work closely with the Resident Manager and property team.

Skills

Exceptional Communication Skills

Collaborative Problem Solving

Time Management and Organizational Skills

Diplomatic Conflict Resolution

Job description

A property management company in British Columbia is seeking an Assistant Resident Manager. In this role, you will support residents by responding to inquiries, assist with leasing activities, coordinate maintenance, and foster a welcoming community atmosphere. Candidates should demonstrate exceptional communication skills and have strong conflict resolution abilities. A commitment to resident satisfaction is essential in this full-time position.