Resident Care Manager (RCM) - Part Time (PT) - Poseidon Care Centre

Extendicare; Winnipeg; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Mentorship and growth opportunities

Advancement opportunities

Employee Family Assistance Program

Comprehensive benefits package

Job summary

Extendicare is seeking an experienced Registered Nurse with leadership capabilities to oversee quality care in our long-term care homes across Canada. In collaboration with the Director of Care, you will manage programs, ensure regulatory compliance, and lead quality improvement initiatives to achieve resident outcomes.

You will foster a positive team culture, mentor staff, and engage with residents and families to uphold Extendicare’s mission and values while maintaining strong clinical and

Qualifications

• Current and unrestricted registration/licensing as a Registered Nurse
• Bachelor of Nursing preferred or Post-secondary Diploma in Nursing
• Current CPR certification is required
• Experience with EHR systems (Point Click Care)
• Proficiency in Microsoft Office Suite
• Proven history of leading quality improvement initiatives and achieving positive resident outcomes
• Experience in a unionized environment and working under a collective agreement

Responsibilities

• Manage assigned program areas in Extendicare’s Model of Care, ensuring effective implementation and compliance with standards.
• Identify risk and mitigation strategies, collaborating with organizational teams.
• Ensure compliance with regulations, licensing, accreditation standards, and labour standards.
• Collaborate with the Director of Care and inter-disciplinary teams to deliver and optimize resident care.
• Lead in the development and oversight of quality improvement initiatives to meet goals.
• Engage with vendors and community health partners to improve resident care.
• Foster professional growth through mentorship, training, and development with the DOC.

Skills

Leadership

Communication skills

Interpersonal skills

Quality improvement

Time management

Point Click Care

Microsoft Office

Education

Bachelor of Nursing

Post-secondary Diploma in Nursing

Tools

Point Click Care

Microsoft Office

Job description

Job Description

Available Vacancies: 0.4 FTE Night and 0.4 FTE Evening

Key Outcomes

• Serve as a strong advocate for resident safety and ongoing improvement of quality care.
• Attain high resident and family engagement as measured through Experience Survey results, by caring for each person as we would our own family.
• Consistently meet or exceed all quality and clinical indicators for residents, in alignment with organizational and legislative guidelines, through the effective execution of required clinical programs.
• Foster a positive culture of employee experience, driving an increase in overall employee engagement compared to the previous year.
• Ensure adherence to all regulatory requirements on quality and clinical programs, as well as organizational and Accreditation standards, policies, and procedures.

Key Responsibilities

In collaboration with the Director of Care:

• Manage- Manage assigned program areas as per Extendicare’s Model of Care, ensuring effective implementation and performance of the programs in compliance with legislative and professional standards.
• Identify- Risk and mitigation strategies and escape and manage as appropriate in collaboration with organizational teams and departments.
• Comply- Monitor and ensure compliance with all regulations, licensing requirements, accreditation standards and labour and employment standards, including timely investigations and consistent action planning.
• Collaborate- Actively participate and collaborate with the Director of Care, interdisciplinary team, and consult and care staff, residents and families to deliver and optimize resident care.
• Quality- Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.
• Community Partnership- Engage with vendors on quality initiatives and training requirements and collaborate with community health partners for the betterment of resident care.
• Cultivate- Foster professional growth and engagement of team members through mentorship, training, and development initiatives to enhance team performance in partnership with DOC to build a strong organizational culture. This includes identifying skill gaps, providing coaching and feedback and encouraging continuous learning.
• Values Alignment- Uphold and promote the organization’s Mission, Vision and Values and Philosophy regarding Ethics, Morality and Integrity
• Customer Service- Through employing the customer service mindset, accept and respond to feedback (complaints, recognition or suggestions) from residents, families, vendors and team members with acknowledgement and empathy.

Qualifications

• Minimum of three (3) years of experience working as Registered staff in the long-term care sector, plus, preference of three (3) years, minimum of one (1) of experience in a managerial or supervisory capacity in a health care setting.
• Current and unrestricted registration/licensing and practice as a Registered Nurse with the applicable Provincial licensing body.
• Bachelor of Nursing preferred or Post-secondary Diploma in Nursing.
• Current CPR certification is required.
• Demonstrated leadership, communication skills and interpersonal skills.
• Experience in the use of EHR systems, specifically Point Click Care and Point of Care.
• Proficiency in Microsoft Office Suite.
• Proven history of leading quality improvement initiatives and achieving positive resident outcomes.
• Demonstrated team building and time management skills.
• Strong Clinical skills.
• Proficiency in a second language is considered an asset.
• Experience working in a unionized environment and managing under a collective agreement.

Core Competencies

• Industry/Regulatory Knowledge
• Program Administration
• Customer Service
• Priority Management
• People Management
• Collaboration

Attributes of an Effective Leader

• Strategy Development: Understands the organization’s strategy and sets priorities to make it happen.
• Self-Motivated and Results Driven: Takes ownership and holds themselves and others responsible for delivering high-quality, timely, and cost-effective results.
• Collaboration: Inspires a collaborative team environment and works effectively with others with the ability to influence.
• Effective Communication: Actively listens, seeking to understand all perspectives and communicating with respect.
• Problem Solving: Recognizes and takes ownership to resolve issues outside of clear role mandate.
• Builds High Performing Teams: Builds the capability of individuals and teams through continuous feedback, coaching, and a commitment to learning and development.
• Data Analytics & Continuous Improvement: Uses data to identify and measure performance and develop solutions to motivate improvement.

What Extendicare has to offer

At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:

• Continuous mentorship, support for life-long learning and growth opportunities.
• Opportunities for advancement and career growth within the organization.
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home.

Time Type

Full time

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [e-mail].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.