Resident Care Manager

Newfoundland and Labrador Health Services; San Juan de Terranova; On-site; CAD 78,000 - 101,000; Full time

Job summary

Newfoundland and Labrador Health Services in St. John's invites applications for a Resident Care Manager in Long Term Care.

This leadership role drives resident-focused care through an interdisciplinary approach, strong staff empowerment, and effective management of human and financial resources. The position requires a Bachelor's degree in a health-related discipline, with a Master’s preferred, and at least five years of progressive management experience, ideally in geriatrics.

Qualifications

• Bachelor's degree in a health-related discipline is required.
• Master's degree in the applicable area is preferred.
• Minimum of five years progressive management experience including resident-focused care experience is required.
• Experience in geriatrics preferred.
• Experience using Meditech Payroll and/or Scheduling is preferred.

Responsibilities

• Promote an environment that supports excellence in resident care and staff empowerment.
• Lead using participatory management and effective resource management.
• Ensure services align with long term care standards and resident-focused care.
• Oversee administration of resident care areas using an interdisciplinary approach.

Skills

Leadership

Communication

Strategic thinking

Team building

Change management

Interpersonal skills

Education

Bachelor's Degree in health-related discipline

Master's degree preferred

Tools

Meditech Payroll

Meditech Scheduling

Microsoft Office

Job description

Zone: Eastern Urban Zone
Location: Pleasant View Towers
Resident Care Manager
Long Term Care - St. John's
Permanent, Full-Time
Management
09780POS

Hours 70 bi-weekly (8 and 12-hours shifts; days, nights, evenings, weekends, on-call)

Salary HL-22 (CAD 78,055 - CAD 101,471 per annum)

Competition Number VAC0029362

Posted Date 2026-10-30

Closing Date 2026-11-06

Demands, duties, qualifications

Job Summary

The Resident Care Manager is responsible for promoting an environment which supports excellence in resident care and staff empowerment. This will be accomplished through strong leadership using participatory management style, effective management of human and financial resources and partnerships with internal and external services. The Resident Care Manager ensures all services provided are consistent with established long term care standards while operationalizing the principal elements of resident-focused care and the regional and site-specific resident care programs. Specific responsibilities will include administration of resident care areas using an interdisciplinary approach; evaluation of nursing service; staff selection, development, motivation and performance appraisal; and management of change in a dynamic environment. The position is responsible for the implementation of various resident/staff related projects.

Job Qualifications

Education

Bachelor's Degree in a health-related discipline is required.

Master's degree in the applicable area is preferred.

Experience

A minimum of five years progressive management experience including experience in the resident focused care philosophy is required.

Experience in geriatrics preferred.

Experience using Meditech Payroll and/or Scheduling is preferred.

Competencies (Knowledge, Skills & Abilities)

Demonstrated knowledge and proficiency in the Microsoft Office Suite of applications.

Demonstrated knowledge of geriatric and long-term care issues.

Demonstrated exceptional oral and written communication skills.

You possess a dynamic leadership style focused on:

• Leading yourself by having self-awareness, managing your performance and health, developing yourself, and demonstrating character that is in line with NL Health Services’ values of respect, integrity, fairness, organizational connectedness and excellence.
• Engaging others through fostering development of others, contributing to the creation of a healthy organization, communicating effectively, and building effective teams.
• Achieving results by setting direction, strategically aligning decisions with vision, values, and evidence, taking action to implement decisions, and assessing and evaluating outcomes.
• Developing coalitions thought purposefully building partnerships and networks to create results, demonstrating a commitment to customers and service, mobilizing knowledge, and navigating socio-political environments.
• Transforming systems by thinking analytically and critically and questioning and challenging the status quo, encouraging and supporting innovation, orienting yourself strategically to the future, and championing and orchestrating change.

Other

Current registration/licensure in the relevant professional association is required.

A satisfactory record of work performance and attendance is required.