Residency Program Coordinator

University of Toronto; Toronto; On-site; CAD 67,000 - 87,000; Full time

Job summary

A leading Canadian university is looking for a Residency Program Coordinator to support its prestigious residency program in obstetrics and gynaecology. The role involves responding to enquiries, coordinating schedules, and providing program support to approximately 75 residents. Successful candidates will have a Bachelor's degree and over two years of relevant experience, showcasing strong organizational and communication skills while proficiency in Microsoft Office applications. This position offers a full-time schedule and competitive salary within a dynamic team environment.

Qualifications

• Minimum two years’ experience providing program support in a university or equivalent environment.
• Demonstrated experience providing frontline customer support and managing general enquiries.
• High proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Respond to enquiries and redirect as appropriate.
• Provide detailed information to residents on program requirements.
• Coordinate course and meeting schedules and materials.

Skills

Organizational skills

Communication skills

Problem-solving skills

Time management

Education

Bachelor's Degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Date Posted: 12/03/2025
Req ID: 46289
Faculty/Division: Temerty Faculty of Medicine
Department: Department of Obstetrics & Gynaecology
Campus: St. George (Downtown Toronto)
Position Number: 00054843

Description

Home to more than 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

About us

Founded in 1843, the Department of Obstetrics and Gynaecology at the University of Toronto is globally recognized for its role as an influential leader in all dimensions of healthcare for women, trans people, and nonbinary people. Our faculty members generate practice-changing research, improve national standards of care, advance public policy, and prepare the next generations of physician‑leaders in the field.

Your opportunity

With this position, you would be joining a dynamic administrative team who directly facilitate and support the advancement of research, education, and knowledge translation in obstetrics and gynaecology, from a local to a global perspective. As the Residency Program Coordinator, you will work collaboratively under the guidance of the Residency Program Director and Residency Program Officer to support Canada’s largest and most prestigious residency program in obstetrics and gynaecology. Serving as the primary point of contact, you will respond to residency program-related enquiries from a variety of stakeholders, including approximately 75 residents. You will liaise with university and hospital staff, trainees, faculty, and external vendors to coordinate program activities, assist with event execution, and provide a wide array of program support. Your exceptional organisational skills and clear, effective communication will contribute to the ongoing success of the residency program.

Your responsibilities will include

• Responding to enquiries within the defined scope of the role and redirecting to other staff members or faculty as appropriate
• Providing detailed information to residents on program and/or course requirements
• Coordinating course and meeting schedules, agendas, materials, action and follow-up items
• Supporting committees including the Residency Program Committee with scheduling, meetings, coordinating agendas, materials and action items
• Determining logistical details and activities for various events and programming (including weekly Academic Half Day sessions)
• Writing routine documents and correspondence and updating and maintaining resident records

Essential Qualifications

• Bachelor's Degree or acceptable combination of education and equivalent experience
• Minimum two (2) years’ experience providing program support in a university or equivalent environment such as a teaching hospital
• Demonstrated experience providing frontline customer support and managing general enquiries promptly and professionally
• Experience disseminating program and course information to residents and other stakeholders and ensuring hospital administrators follow medical education requirements, guidelines, and procedures
• Experience maintaining course and student data, including collecting and submitting grades, in the student information system
• Demonstrated experience coordinating course and examination schedules
• Experience coordinating the logistics of meetings and events, including minute‑taking, agendas, and managing calendars
• Strong written communication skills, including experience drafting correspondence, maintaining databases, and preparing reports
• High proficiency with Microsoft Office suite (Excel, Word, PowerPoint and Outlook)
• Proven ability to manage multiple projects and competing deadlines through effective prioritization, time management, and organisational skills
• Demonstrated capacity to work independently with initiative and sound judgment, while collaborating effectively as part of a team in high‑pressure environments

To be successful in this role you will be

• Communicator
• Efficient
• Problem solver
• Resourceful

Closing Date: 12/17/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone: USW Pay Band 09 - $67,916. with an annual step progression to a maximum of $86,855. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Administrative / Managerial

Recruiter: Sana J Mahmood

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialised and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.