Residence Porter

Ontario University Athletics; Guelph; On-site; CAD 30,000 - 60,000; Full time

Job summary

A University in Ontario seeks a Residence Porter to provide essential services to residence students and visitors. The role involves working night shifts, communicating effectively, and ensuring building security. Candidates should have experience in public service, a valid G driver’s licence, and meet certain educational requirements. This temporary position offers a rate of $26.97 to $28.38 per hour.

Qualifications

• Minimum 3-6 months experience in public dealing or equivalent education/experience.
• Valid G driver’s licence required.
• Ability to lift packages and move furniture, stand for long periods, and work rotating shifts.

Responsibilities

• Provide information about Student Housing Services and residence facilities.
• Dispatch Residence Life Staff to respond to situations.
• Conduct rounds and check building security.
• Perform regular mail runs and inventory management.

Skills

Good communications skills

Strong Customer services orientation

Familiarity with computers including Excel and MS Word

Education

Grade 10 education required; Grade 12 preferred

Job description

Department: Facilities and Desk Services
Position covered by the Collective Agreement with CUPE, Local 1334

Division: Student Housing Services

Temporary full-time from 11/17/2025 to 02/09/2026

Initial Shift Assignment: Night-Midnight, Evening and Non-Traditional work week. (Days off not Saturday or Sunday)

Number of Positions: 1

General Purpose

Under the direct supervision of the Desk Services -Area Manager, and or Facilities Manager, the Residence Porter provides personal service to residence students or university visitors at the residence desk. The Desk Operation is 24 hours, 7 days a week, and the Residence Porters’ shifts and 40-hour weekly schedule is based the operational needs. Most Residence Porter Schedules are non-traditional hours, working weekends, afternoon or midnight shifts.

Duties and Responsibilities

Desk:

• Information dissemination – provide information about Student Housing Services (SHS), the residence facilities, services available.
• Referral Agent – direct clients to appropriate resources on campus to respond to their needs/problems/situation.
• Work Orders Entry
• Dispatch Residence Life Staff to respond to situations.
• Monitor status of exterior door alarms and secure buildings as required.
• Ensure safety of the residence students and buildings – conduct rounds, check building security, report vandalism, etc.
• Materials Handling – reset and room inventory, move furniture and equipment within the residence system
• Operation of University vehicles required.
• Move equipment and materials.
• Regular on campus mail runs.
• Reset furniture and ensure residences are ready for occupancy.
• Receive all materials and furnishings and disperse appropriately.
• Audit buildings as requested by SHS.
• Assist with appliance moving when required.
• Operation of University vehicles required.

Other duties as assigned.

Requirements

• Grade 10 education is required; Grade 12 education preferred
• Minimum 3-6 months experience dealing with the public, or an equivalent combination of education and experience
• Valid G driver’s licence is required
• Good communications skills
• Strong Customer services orientation
• Familiarity with computers including demonstrated proficiency in using Excel, MSWord, and knowledge of the University’s resources available to students
• This job requires lifting packages, moving furniture, standing for prolonged periods of time, and working a rotating shift schedule
• Applicants from off campus will be expected to provide an acceptable criminal record check and vulnerable sector screening at their own expense if selected as the successful candidate

Employee Type: Temporary

Position Number: 10912425

Classification: CUPE Band 2

0-3 Month Rate: $26.97 per hour

Job Rate: $28.38 per hour

Vacancy: Consequential

Work Location: Main Campus

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 11/13/2025

Close Date: 11/20/2025