reservations supervisor - hotel

Northwood Plaza Hotel and Banquet Room; Prince George; On-site; CAD 1,000; Full time

Job summary

A hospitality service provider in Prince George seeks a dedicated employee for full-time duties including scheduling work, hiring, and assisting clients. The position requires at least 1 year of experience and is located at the workplace without a remote option. Candidates should have a high school diploma and be willing to take on diverse responsibilities within the operation.

Qualifications

• Minimum 1 year of experience required.
• Must complete work at the physical location; no remote option.

Responsibilities

• Coordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform duties as a supervised worker.
• Prepare and submit reports.
• Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
• Assist clients/guests with special needs.
• Coordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
• Requisition materials and supplies.

Education

Secondary (high school) graduation certificate

Job description

Job details

• Location: 2280 John Hart Hwy Prince George, BC V2K 2X8
• Salary: $23.00 per hour (40 hours per week)
• Terms of employment: Permanent, Full time
• Start date: As soon as possible
• Source: Job Bank #3452150

Education

• Secondary (high school) graduation certificate

Experience

1 year to less than 2 years required.

Work must be completed at the physical location; no remote work option.

Responsibilities

• Coordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform duties as a supervised worker.
• Prepare and submit reports.
• Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
• Assist clients/guests with special needs.
• Coordinate, assign and review work.
• Hire and train staff in job duties, safety procedures and company policies.
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery.
• Requisition materials and supplies.

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities
• Support for newcomers and refugees
• Support for youths
• Support for Indigenous people
• Supports for visible minorities

Support for persons with disabilities

• Participates in a government or community program or initiative that supports persons with disabilities.
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities.
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees.
• Assists with immediate settlement needs of newcomers and/or refugees (e.g., housing, transportation, storage, childcare, winter clothing, etc.).
• Supports social and labour market integration of newcomers and/or refugees (e.g., facilitating access to community resources, language training, skills training, etc.).
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (e.g., Ukraine, Afghanistan, etc.).
• Supports newcomers and/or refugees with foreign credential recognition.
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees.
• Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.
• Does not require Canadian work experience.

Support for youths

• Participates in a government or community program or initiative that supports youth employment.
• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Indigenous people

• Participates in a government or community program or initiative that supports Indigenous people.
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers.
• Develops and maintains relationships with Indigenous communities, Indigenous-owned businesses and organizations.
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
• Facilitates access to Elders who can offer support and guidance to Indigenous workers.

Supports for visible minorities

• Participates in a government or community program or initiative that supports members of visible minorities.
• Applies hiring policies that discourage discrimination against members of visible minorities (e.g., anonymizing the hiring process).
• Offers mentorship programs that pair members of visible minorities with experienced employees.
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

Who can apply for this job?

• Canadian citizens and permanent or temporary residents of Canada.
• Other candidates, with or without a valid Canadian work permit.

Northwood Plaza Hotel and Banquet Room

• Accommodation and food services
• 4 job postings advertised
• Medium-sized business (between 5 and 100 employees)

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.