Research & Program Evaluation Analyst – T & R and EDI

Legal Aid

Vancouver

On-site

CAD 71,000 - 81,000

Full time

13 days ago

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Benefits offered by this job

Four weeks paid vacation

Excellent benefits package (premiums 0

Hybrid/ Flexible work options

Job summary

Legal Aid BC is advancing Truth and Reconciliation and Equity, Diversity and Inclusion initiatives. We seek a skilled analyst to conduct research, evaluation, and reporting that supports strategic TR/EDI goals and informs continuous improvement.

The role emphasizes data-driven insights and collaboration with internal stakeholders to enhance equitable legal services. The successful candidate will develop performance measures, analyze outcomes, and translate findings into actionable

Qualifications

Bachelor’s degree in business, economics, statistics, public administration, social sciences or related field required.
Minimum two years’ related experience in research, evaluation, performance measurement, data analysis and reporting.

Responsibilities

Support the assessment and evaluation of Truth & Reconciliation and EDI-related programs and data collection approaches.
Collaborate to analyze qualitative and quantitative information to identify trends and opportunities for improvement.
Develop performance metrics and reporting tools to evaluate program effectiveness and inform decision-making.
Translate findings into reports, graphs and visual formats with commentary and recommendations.
Maintain awareness of TR and EDI developments and communicate implications for the organization.

Skills

Analytical thinking

Research

Data interpretation

Education

Bachelor’s degree in business/economics/statistics/public administration/social sciences

Tools

Power BI

Excel

PowerPoint

MS Office

Job description

Truth & Reconciliation and Equity, Diversity, & Inclusion (T&R AND EDI) Research and Program Evaluation Analyst B038-26

Job Description

Posted Thursday, August 6, 2026 at 10:00 AM

LEGAL AID BC

POSTING

TO: LABC STAFF (cc: BCGEU)

FROM: HUMAN RESOURCES DEPARTMENT

COMPETITION NO: B038-26

DATE POSTED: AUGUST 6, 2026

CLOSING DATE: AUGUST 28, 2026

STARTING DATE: ASAP

SALARY: Job Class 18 ($70,889 - $81,007) *under review*

HOURS OF WORK: 35 hours/week, Monday to Friday

This position has the option to participate in a modified work week schedule (37.5 hours/week) Monday to Friday, with the extra hours worked as one earned day off taken once every three-week scheduled cycle.

Legal Aid BC is in the early stages of, and committed to a transformative journey to embedding Truth and Reconciliation, and Equity, Diversity, and Inclusion in all aspects of our work. We seek talent from equity-seeking groups, including but not limited to individuals who self-identify as First Nations, Inuit, or Métis descent, persons with disabilities, gender diverse, racialized, and members of the 2SLGBTQIA+ community be a part of this exciting stage of Legal Aid BC’s growth. We care deeply about the culture we are building and are looking for staff members who not only excel in their respective areas but are also passionate about supporting the people we serve and each other.

PRIMARY FUNCTION:

This position is responsible for conducting research, analysis, reporting, and evaluation activities that support the organization’s strategic goals and priorities related to Truth and Reconciliation (T&R) and Equity, Diversity, and Inclusion (EDI). The position supports the development of performance measures, evaluation frameworks, and data collection approaches to assess effectiveness and impact of programs, initiatives, policies and practices through a T&R and EDI lens, identify barriers and inequitable outcomes, and inform continuous improvement and decision-making. The T&R and EDI Research & Program Evaluation Analyst develops reports, analyses, recommendations and other decision-support materials, and works collaboratively with T&R and EDI team members and organizational partners to support T&R and EDI initiatives, projects and advance equitable and inclusive legal service delivery.

The following job duties are illustrative examples and shall not be construed as an exhaustive description of all the work requirements that may be inherent in the job.

VALUES STATEMENT:

Our commitment to the principles of fundamental justice embedded in the Charter of Rights and Freedoms, and to Truth and Reconciliation, and Equity, Diversity, and Inclusion is ambitious and foundational. It informs everything we do, as we defend liberty, equality, autonomy, and dignity; as we dismantle colonization, racism, sexism, ableism, transphobia and homophobia, and all discrimination. These are our values, and they inform our hiring practices too. Our business is aiding people in severe legal distress and necessitates internal and external alignment of practicing these values. Integrating Truth and Reconciliation and Equity, Diversity, and Inclusion throughout every aspect of Legal Aid BC is critical to building that culture, and we prioritize ongoing resources to achieve that goal.

DUTIES:

1) SUPPORT PROGRAM EVALUATION, PERFORMANCE MEASUREMENT AND REPORTING

Support the assessment and evaluation of T&R and EDI-related programs, initiatives, policies, practices and data collection approaches through research, consultation, outcome monitoring and other evaluation activities to identify opportunities for improvement of equitable and inclusive legal service delivery and support evidence-informed decision-making.
Collaborate with departments to gather, analyze and interpret qualitative and quantitative information to identify trends, outcomes, emerging issues and opportunities for improvement.
Support the development, maintenance and refinement of performance metrics to evaluate the effectiveness of activities supporting LABC’s strategic goals and priorities; assess the relevance and effectiveness of existing measures and recommend improvements to performance measurement, evaluation and reporting approaches.
Translate findings into written reports, tables, graphs and charts and other visual formats such as process diagrams; provide commentary, insights and recommendations that support decision-making.
Act as a subject matter expert on T&R and EDI performance measures, evaluation frameworks, and data collection approaches for all LABC initiatives.
Prepare and submit timely and accurate reports and presentations.

2) CONDUCT RESEARCH, ANALYSIS AND PROGRAM SUPPORT ACTIVITIES

Develop and maintain research, briefing and analytical materials related to T&R and EDI initiatives and organizational priorities including but not limited to equitable and inclusive legal service delivery.
Conduct research and analysis to identify gaps in internal policies, guidelines, standards and business processes, and assess potential inequitable outcomes.
Support the development of findings and recommendations for improvement.
Conduct research to provide insight on LABC's performance trends and identify performance target ranges using available industry and organizational data using but not limited to environmental scans, best-practice research, and analysis of emerging issues, legislation and trends related to T&R and EDI.
Collaborate with colleagues, departments and other interested parties to design and support research, evaluation, consultation and data collection initiatives through all stages of the project life cycle.
Maintain awareness of emerging trends, leading practices, policy and legislative developments, research, and evaluation approaches related to T&R and EDI, and communicate relevant opportunities, risks and implications for consideration.
Conduct research and analysis regarding barriers, experiences and emerging issues affecting Indigenous, racialized, women, gender-diverse, 2SLGBTQIA+ and disabled individuals and communities, including current and prospective legal aid clients, and prepare findings and recommendations to support equitable and inclusive service delivery.
Research and analyze issues, risks, impacts and potential approaches related to T&R and EDI initiatives and prepare briefing materials, discussion papers, issue papers, reports, recommendations and other decision-support materials as required.

3) DEVELOP AND SUPPORT INFORMATION, MEASUREMENT AND EVALUATION TOOLS

Develop, support and enhance data collection approaches including questionnaires, surveys, feedback loops, consultations and other primary and secondary data sources to support outcome and impact measurement of T&R and EDI initiatives.
Engage with operational leaders to identify concerns, challenges and opportunities related to demographic data collection practices and support improvement initiatives.
Review and provide recommendations regarding data collection methods, measurement tools, and reporting processes; identify opportunities for continuous improvement and support the development of associated processes.
Support the development and delivery of visual representations of data to communicate findings, trends and key insights.

4) PERFORM OTHER RELATED DUTIES

Administer portions of the local budget and ensure expenditures are within limits.
Perform other duties as required.

QUALIFICATIONS:

Basic Requirements

Bachelor’s degree in business, economics, statistics, public administration, social sciences or related field required.
Minimum two (2) years’ related experience as outlined in rated requirements including research, evaluation, performance measurement, process improvement, data analysis and reporting required.
Lived experience as a person from an inequity experiencing group and/or a systemically excluded group (disclosure of personal lived experience as an Indigenous, racialized, gender-diverse, 2SLGBTQIA+ and/or disabled person is welcome and not required to meet this criteria).
Experience in T&R and EDI in the legal industry or another professional services industry is considered an asset.
Demonstrated commitment to and proven track record in an ethical approach to data collection, analysis and working on issues affecting vulnerable populations.
An equivalent combination of lived experience, education, training, and work experience will be strongly considered.

Rated Requirements

Experience analyzing labour market data, census data, demographic data, legal system data and other related industry data.
Knowledge of research, evaluation and performance measurement methodologies, including qualitative and quantitative data collection and analysis techniques.
Familiarity with data governance, Indigenous data governance, data management, privacy and information security measures in various stages of the data lifecycle.
Ability to interpret and communicate qualitative and quantitative findings and complex concepts in a clear and meaningful manner to support decision-making.
Proven track record of developing or improving data collection, analysis, evaluation or performance measurement processes to increase organizational effectiveness and support informed decision-making.
Demonstrate a high degree of critical thinking, identifying patterns, trends or abnormalities.
Understanding of Indigenous issues, cultures as well as Indigenous community groups and agencies.
Understanding of traditional Indigenous justice concepts, alternative measures, mediation and diversion practices.
Awareness of government laws and policies impacting Indigenous peoples.
Ability to communicate and relate to Indigenous people and their communities, with sensitivity to cultural and Nation differences.
Understanding of the structure and history of Indigenous communities within BC.
Knowledge of T&R and EDI issues, related legislation and public sector practices, and Canada’s justice and legal system, including justice system service delivery, preferably the legal aid system.
Experience working in Canada’s legal and justice system.
Knowledge of emerging trends, leading practices, policy and legislative developments, research, and evaluation approaches related to T&R and EDI, and the ability to analyze their potential implications for the organization.
Knowledge of barriers, inequities and systemic issues affecting Indigenous, racialized, women, gender-diverse, 2SLGBTQIA+ and disabled individuals and communities, and the ability to identify potential impacts on equitable access to services and opportunities.
Awareness of one’s own power, privilege and social location in T&R and EDI work.
Experience applying Indigenous data sovereignty principles, including Ownership, Access, Control and Possession (OCAP®) and other distinctions-based approaches to data governance used by First Nations, Inuit and Métis communities.
Experience conducting research, program evaluation, performance measurement, issue analysis, or developing evidence-informed recommendations.
Proven track record with strong written and oral communication, analytical, research, evaluation, and presentation skills; high level of attention to detail and accuracy; ability to synthesize information from multiple qualitative and quantitative sources.
Strong interpersonal skills, self-motivated, and a demonstrated ability to multi-task and work independently while collaborating effectively at all levels of the organization.
Ability to make sound decisions and demonstrate a high degree of trustworthiness in handling confidential and sensitive information.
Ability to strategically maintain financial/budgetary information.
Ability to prioritize and manage time effectively.
Strong problem-solving and exceptional client/customer service skills
Excellent organizational and problem-solving skills, always looking for efficiencies and embedding continuous improvement throughout the work.
Proven ability to synthesize analyses from qualitative and quantitative data sets and design and generate impactful reports.
High proficiency with Microsoft Office products required.
Excellent PowerPoint skills and design capability and high proficiency in Excel and data analysis.
Working knowledge of Power BI is considered an asset.
Fluent in a hybrid working environment and leveraging Zoom and Microsoft Teams to collaborate and engage with peers and develop initiatives.
Genuine commitment to LABC’s mandate.

This competition may require skills testing based on the qualifications for this position such as:

We offer (based on your employment status and affiliation):

Four weeks paid vacation to start that grows the longer you are with LABC
An excellent employee benefits package, where premiums are 100% paid by LABC
Support for training and development
An Employee and Family Assistance program
The opportunity to participate in various Employee programs (Employee Wellness, etc.)
Support for a healthy work/life balance
Generous leave provisions (sick time, special leaves)
13 paid statutory holidays
An opportunity for a flexible hybrid work arrangement for some positions (LABC reserves the right to change this policy at any time)
Transit friendly employer for eligible staff to have their commute subsidized
Dog-friendly offices
Dedicated Cultural Leave provisions for Indigenous employees
An Equity, Diversity and Inclusion Council, and Accessibility Committee of employees from equity-seeking groups that advises on ongoing improvements and investments in Equity, Diversity and Inclusion at our workplace