Research & Evaluation Coordinator

Covenant House California; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

Covenant House Toronto is seeking a Research & Evaluation Coordinator to lead and coordinate multiple research projects on youth homelessness and related topics. The role is full-time and permanent in a hybrid work environment.

You will design evaluation frameworks, collect and analyze data, and communicate findings to staff and stakeholders. The position requires a Master’s in social sciences or equivalent experience, strong quantitative and qualitative skills, and the ability to work under

Qualifications

• Master’s Degree in social sciences or equivalent experience.
• Experience with both quantitative and qualitative methods.
• Ability to coordinate research/evaluation projects.

Responsibilities

• Keeping abreast of current research and literature.
• Creating research and evaluation frameworks and identifying methods/tools.
• Creating surveys and interview/focus group guides with clear language.
• Qualitative and quantitative data collection.
• Apply appropriate data analysis methods based on the focus.
• Synthesizing results and producing accurate data reports.
• Developing data visualizations and disseminating findings.
• Supporting staff in understanding and using data.
• Other tasks to support departmental objectives.

Skills

Research methods

Quantitative analysis

Qualitative analysis

Data visualization

Communication skills

Trauma-informed approach

Education

Master's Degree in social sciences

Bachelor's degree + experience

Tools

SPSS

NVivo

Tableau

Canva

Infogram

Job description

Research & Evaluation Coordinator

Research & Evaluation Department

Hybrid

Full Time, Permanent

Level 7

Requisition Number: EVAL-2026-001

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview:

This individual leads and coordinates multiple research and evaluation projects at Covenant House Toronto on various topics and programming related to youth homelessness and sex trafficking.

We are currently recruiting for 1 Full Time, Permanent Research & Evaluation Coordinator. This is a replacement role within the organization.

Responsibilities:

• Keeping abreast of current research and literature
• Creating research and evaluation frameworks, including identification of methodology and measurement tools
• Creation of surveys and interview/focus group guides, ensuring clear, accessible language
• Qualitative and quantitative data collection
• Identify, select and apply appropriate quantitative and qualitative data analysis methods based on the research or evaluation focus
• Synthesis and writing of results, including critically assessing all data claims and producing accurate data reports
• Development of data visualizations and infographics, and the dissemination of research and evaluation findings
• Supporting CHT staff in understanding, collecting and utilizing data and findings
• Other tasks as assigned to support departmental and/or organizational objectives

Qualifications

• Master’s Degree, preferably in social sciences, or Bachelor’s and equivalent experience
• 3-5 years of direct research and/or evaluation experience utilizing both quantitative and qualitative methodologies, data, and analysis. Experience coordinating research and/or evaluation is preferred and strong quantitative analysis skills will be prioritized.
• Knowledge of both qualitative and quantitative methodologies and related software e.g., SPSS and NVivo
• Ability to create data visualizations. Knowledge of Tableau, Canva and Infogram an asset
• Excellent communication skills, both written and spoken
• Comfortable taking initiative, working within tight deadlines, and working on multiple tasks in a fast-paced environment
• Strong interpersonal, analytical and critical thinking skills, with exceptional attention to detail and a commitment to accurate, high-quality outputs
• Ability to conduct all stages of the research and evaluation process from a trauma-informed, anti-oppressive lens
• Ability to flex hours (evenings/weekends) to accommodate data collection and other projects as needed
• Knowledge of youth homelessness, sex trafficking and/or front-line work is an asset

Don’t meet every requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn’t align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.

What we Offer:

• Meaningful work.
• Competitive compensation.
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Use of AI and Technology in the Hiring Process

Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently.

While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI.

Commitment to Equitable Recruitment

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.

Application Deadline

November 27, 2026