Research Coordinator, Research - Full Time Temporary (approx. 1 year) - Markham Stouffville Hospital

Oak Valley Health; Markham, Uxbridge; On-site; CAD 56,000 - 68,000; Full time

Job summary

Oak Valley Health seeks a Research Coordinator to support its growing research program. You will assist with daily study activities, prepare REB submissions, recruit and screen participants, and ensure regulatory milestones are met.

You will work under the Office of Research, collaborating with the Principal Investigator to coordinate visits, collect data, and manage documentation in accordance with ICH/GCP guidelines.

Qualifications

• Minimum 2 years of research experience in qualitative, mixed-methods, health services, or policy research.
• Experience designing and conducting qualitative research, including interviews, focus groups, or stakeholder consultations
• Experience developing interview guides, coding frameworks, and qualitative data collection tools
• Experience with qualitative data analysis methods such as thematic or framework analysis
• Proficiency with qualitative data management software such as NVivo
• Experience with policy analysis including environmental scans and policy reviews
• Familiarity with research systems (REDCap), eREB systems, and health record systems (e.g., Meditech, EPIC)
• Strong communication and organizational skills

Responsibilities

• Assist with day-to-day research activities of studies and prepare/submit REB applications.
• Coordinate participant visits and follow-ups per study protocol.
• Review medical charts and perform data collection using reporting systems.
• Prepare and maintain regulatory documents to facilitate milestones.
• Conduct data collection, sample collection, processing, and shipment as needed.
• Maintain source documentation per ICH/GCP and Oak Valley Health policies.
• Present study progress reports to supervisors.
• Coordinate monitoring and close-out visits and site initiation activities.
• Conduct qualitative research activities (interviews, focus groups, coding) and contribute to policy/environmental scans.

Skills

Qualitative research

Interviews

Focus groups

Thematic analysis

NVivo

REDCap

Data collection

Regulatory compliance

Informed consent

Policy analysis

Literature reviews

Tools

REDCap

eREB/CTO

Meditech

EPIC

Excel

Job description

Please Note: If you are a current Oak Valley Health employee, apply to this job via the internal Workday application.

Land acknowledgement: Oak Valley Health is honoured to provide care on the traditional and treaty territory of the Anishinaabeg, and acknowledge our closest Indigenous communities, the Chippewas of Georgina Island and the Mississaugas of Scugog Island. The land is encompassed within Treaty 13, Treaty 20, and the Williams Treaty. Today, this area is home to many diverse Indigenous Peoples, and we acknowledge the health disparities and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action together to improve safe and equitable health care for current and future generations.

Who you are:

You encompass Oak Valley Health's core values and live the words of respect, trust, commitment, compassion and courage

You are a patient and/or client centered individual who performs at an exemplary standard

You are a team player with excellent communication, critical thinking and prioritization skills

What we need:

The Office of Research is looking for a Research Coordinator to support our growing research program. The Research Coordinator will be responsible for assisting with the day-to-day research activities of research studies, preparing and submitting REB applications, and working closely with the study team to ensure compliance and milestones are maintained.

What you bring to Oak Valley Health:

You are a Research Coordinator with knowledge of clinical trial activities, regulations and best-practice. Under the direct supervision of the Manager, Office of Research and working closely with the Principal Investigator, you will:

• Assist with study participant recruitment (e.g. identify and screen potential subjects)
• Obtain informed consent for the research study
• Coordinate participant visits and follow-ups as per the study protocol
• Review medical charts as necessary and perform data collection, using systems for reporting data
• Prepare and maintain all administrative and regulatory documents to facilitate milestones from study start-up to close-out, in accordance with applicable guidelines.
• Execute aspects of the study, such as data collection, sample collection, and processing and shipment of samples.
• Maintain source documentation, as per Oak Valley Health policy and ICH/GCP guidelines to ensure regulatory compliance
• Present study progress reports to supervisors.
• Prepare and submit REB application forms to the Oak Valley Health REB or CTO
• Participate in Investigator Meetings/Site Initiation Visits as needed.
• Coordinate monitoring and close-out visits
• Conduct all administrative activities (i.e., signatures, filing, scanning, etc.) during the initiation, conduct and closure stages of the clinical trials.
• Conduct qualitative research activities, including interviews, focus groups, transcription review, coding and analysis; contribute to policy and environmental scans, evidence synthesis, stakeholder engagement, and preparation of research and policy reports as required by the study protocol.

Requirements:

• A minimum of 2 (two) year’s research experience, with demonstrated experience in qualitative, mixed-methods, health services, or policy research
• Experience with designing and conducting qualitative research, including interviews, focus groups, or stakeholder consultations
• Experience with developing interview guides, coding frameworks, and qualitative data collection tools.
• Experience with qualitative data analysis such as thematic analysis, framework analysis, content analysis, or other appropriate methodologies.
• Proficiency with qualitative data management and analysis software such as NVivo.
• Experience with conducting policy analysis, including environmental scans, jurisdictional reviews, policy document reviews, and synthesis of health-system policies
• Familiarity with research systems (i.e., REDCap), eREB systems (i.e., CTO) and health record systems (i.e., Meditech, EPIC, etc.).
• Experience with participant recruitment and obtaining informed consent
• Knowledge of IATA shipping regulations and basic laboratory procedures is an asset
• Strong knowledge of clinical research terminology.
• Strong attention to detail.
• Excellent written/verbal communication skills.
• Exceptional organizational, time management and problem-solving skills.
• Self-motivated with an enthusiastic, positive attitude, and excellent multi-tasking ability.
• Ability to work effectively both independently and in a collaborative fast-paced team environment.
• Proficiency with Microsoft Office, including Excel and the ability to learn other applications.
• Knowledge of ICH/GCP guidelines, Tri Council Policy and PHIPPA Exercises judgment and decision making, using established policies and procedures to resolve technical problems

Work Schedule:

Full-time, Days - Monday to Friday with flexibility to meet needs of the department. Please note schedules may change due to operational needs.

Compensation:

BAND N Range: $40.80 - $49.63

Who we are:

Oak Valley Health is one of Ontario's leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT). Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.

Oak Valley Health Equity, Diversity, Inclusion and Belonging statement

Oak Valley Health takes pride in serving some of Canada's most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources. We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country. Learn more about our commitment to EDIB. Oak Valley Health is one of Ontario's leading community health care organizations. Across our two hospitals, Markham Stouffville Hospital and Uxbridge Hospital, as well as our Reactivation Care Centre, we deliver safe, high-quality care to more than 441,000 patients annually through diagnostic and emergency care services, clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. Oak Valley Health is proud to be part of the Eastern York Region North Durham Ontario Health Team. With over 600 professional staff, over 3,300 dedicated staff, and more than 900 active volunteers, we are committed to celebrating our people, fostering connections, and driving innovative growth. We provide integrated care for healthier communities and deliver an extraordinary patient experience through our honoured to care culture to residents of Markham, Whitchurch-Stouffville, Uxbridge, and beyond.