Représentant (e), Escompte

VOLKSWAGEN Group; Rivière-à-Pierre; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading automotive company in Canada is seeking a professional to provide VW and Audi dealers with exceptional automotive financing support. This role involves data entry, auditing contract documentation, and managing dealer communications. Ideal candidates will possess a Cégep or University degree, 1-3 years of experience in a financial institution, and strong bilingual communication skills. The company values diversity and inclusion in its hiring practices.

Qualifications

• 1-3 years of experience working in a financial institution and/or in an automotive financial institution.

Responsibilities

• Data entry of customer and contract information.
• Audits all documentation for completeness and compliance to Legal and VCCI guidelines.
• Contact dealers with identified discrepancies in file.
• Contact dealers for missing, incomplete or incorrect information.
• Analyze contract structure for proper dealer reserve payment.
• Generate accurate payment to dealers.
• Assist with questions from our dealers and customers.
• Verify faxed contracts from Dealers.
• Follow up on pending contracts.

Skills

Good written and oral communication skills (French and English)

Strong interpersonal and negotiation skills

Detail-oriented

Resourceful

Self-reliant

Excellent computer skills (Microsoft Word, Excel)

Education

Cégep or University degree

Job description

Role summary

In this position you will provide VW and Audi dealers and clients with an exceptional automotive financing experience. You will reflect the values of VW Finance / Audi Finance as an organization that fosters learning and continuous improvement while at the same time, placing service excellence as our most important goal.

Responsibilities

• Data entry of customer and contract information.
• Audits all documentation for completeness and compliance to Legal and VCCI guidelines and policies. Insures that the terms of the contract are consistent with the credit approval.
• Contact dealers with identified discrepancies in file for immediate resolution if possible.
• Contact dealers by fax, e-mail or telephone for missing, incomplete or incorrect information.
• Analyze contract structure to assign the correct marketing program to ensure proper dealer reserve payment and / or subvention billing.
• Generate accurate payment to the dealer for assigned contracts.
• Assist with questions and inquires from our dealers, customers and regional office with professional communication skills.
• Verify faxed “contracts” from Dealers.
• Follow up on pending contracts.

Qualifications

• Required qualifications Formal education
• Cégep or University degree years of experience

1-3 years of experience working in a financial institution and / or in an automotive financial institution

Basic skills

• Good written and oral communication skills (French and English). Required to effectively serve a diverse, Canada-wide client base.
• Strong interpersonal and negotiation skills
• Detail-oriented, resourceful, flexible, and self-reliant
• Positive and professional image
• Excellent computer skills (Microsoft Word, Excel)

Work schedule

• Work week is 37.5 hrs
• The selected candidate must be able to work on a flexible work schedule, on rotation from Monday to Friday from 8 : 00 am. to 8 : 00 pm and on Saturday from 9 : 30 am to 5 : 30 pm.

Volkswagen Financial Services is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, family status, gender identity, gender expression, national origin, age, disability or any other characteristic protected by federal, or local laws.

Volkswagen Financial Services is committed to accommodating applicants and employees with disabilities. Should you require an accommodation during the recruitment and selection process please advise in advance.