Rental Attendant - Winter - Full/Part-time

Alterra Mountain Company; The Blue Mountains; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Free/discounted access to Blue Mountin

Meal discounts

Retail store discounts

Wellness resources (therapy)

Summer employee events

Job summary

Blue Mountain Resort in Ontario seeks a Seasonal Rental Attendant to assist guests with ski and snowboard equipment choices and setup, ensuring a smooth day on the slopes.

You will educate guests on the rental process, provide product knowledge, and confirm waiver details while delivering a high-quality guest experience. Shifts include evenings, weekends, and holidays in a collaborative team environment.

Qualifications

• Physically fit and able to lift 40lbs.
• Must achieve an 80% or higher on binding manufacturer exam.
• Ability to multitask, prioritize, be customer oriented and communicate confidently with guests and coworkers.
• Available to work a variety of shifts including evenings, weekends and holidays.

Responsibilities

• Assist guests with renting ski or snowboard equipment and choosing the right gear.
• Educate guests on the rental process and answer questions.
• Set equipment, provide product knowledge and explain how to operate it.
• Ensure waivers are accurate and DINs are set correctly on skis.

Skills

Physically fit

Customer service

Communication

Multitasking

Lifting 40 lbs

Job description

Seasonal

WHAT'S IN IT FOR ME?

• Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
• Save on meals across resort restaurants and cafés, including Starbucks.
• Receive exclusive discounts at all Blue Mountain-owned retail stores.
• Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
• Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

HOURLY RATE: $18.31

FULL OR PART-TIME HOURS:

• Full Time: Average 4-5 shifts/week
• Part Time: Average 1-3 shifts/week

WHAT WILL I BE DOING?

The Rental Attendant assists the guest in all aspects if renting ski or snowboard equipment. This includes choosing the correct equipment for the guest based on their ability level, and ensuring they receive all information needed to enjoy a day on the slopes.

• Educate the guests on the rental process and answer questions they may have.

• Provide a high-quality experience for the guest by selecting rental equipment that will best fit their needs based on their level of ability.
• Set equipment, provide the proper product knowledge, and inform the guest of how to operate the equipment.
• Ensure the proper rental procedures are followed included confirming information on the waiver is accurate, equipment is all scanned and DINs are set correctly on skis.

WHAT DO WE NEED FROM YOU?

• Physically fit and able to lift 40lbs.
• Must achieve an 80% or higher on binding manufacturer exam.
• The ability to multi-task, prioritize, be customer orientated and have the ability to communicate confidently with both guests and coworkers.
• Must be available to work a variety of shifts including evenings, weekends, and holidays consisting of Christmas, Family Day Weekend and March Break.

*This role is being posted to fill a vacancy

AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay,on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations.Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.