Rental Agent Assistant

Skyline Group of Companies; Collingwood; On-site; CAD 30,000 - 60,000; Full time

Job summary

A real estate management group in Collingwood, Ontario, is seeking a Lifestyle Rental Assistant to support the leasing team. Responsibilities include handling inquiries, showing units, and ensuring tenant satisfaction. Strong communication and customer service skills are essential. Previous experience in apartment renting or customer service is preferred. This contract position offers flexible scheduling and opportunities for growth.

Benefits

Competitive pay structure

Employer paid benefits

Paid volunteer days

Ongoing training

Growth opportunities

Qualifications

• Ability to multi-task and organize workflow effectively.
• Knowledge of Landlord Tenant Act and Human Rights Code is an asset.

Responsibilities

• Serve as the first point of contact for leasing inquiries.
• Assist with showing rental units to prospective tenants.
• Process applications, including credit reference checks.
• Conduct customer service follow-ups post-move in.

Skills

Strong customer service skills

Excellent communication skills

Problem-solving

Detail-oriented

Team collaboration

Education

High school diploma or equivalent work experience

Job description

Location: Collingwood, Ontario, Canada

Compensation: Salary

Job Type: Contract (6 Months)

Schedule: Flexible Schedule with Evenings & Weekends Required

Job Overview

The Lifestyle Rental Assistant is responsible for assisting and supporting the Lifestyle Rental Consultants and Lifestyle Rental Supervisor with professionally completing follow-ups with prospective tenants for the ultimate purpose of renting suites.

Key Responsibilities

• Be the first point of contact for incoming leasing phone calls and emails.
• Assist with showing units to prospective tenants.
• Assist with checking credit references and other application processing.
• Ensure customer service satisfaction, conduct customer service calls following tenant move ins.

Qualifications

• Demonstrate strong customer service skills.
• Excellent communication skills.
• Ability to troubleshoot and problem solve effectively.
• Demonstrate enthusiasm and energy.
• Multi-task, organize work flow and remain detail oriented.
• Work independently as well as with a team.
• Knowledge of the Landlord Tenant Act, Human Rights Code and other applicable legislation would be an asset.

Education & Experience

• High school diploma or 2 years work related experience.
• Previous experience renting apartments and assisting tenants would be an asset.
• Experienced in sales, customer service, or related field would be an asset.
• Valid driver’s license with satisfactory driving record and automobile insurance.

Who are we?

Skyline is a capital management company that acquires, develops, and manages real estate properties and clean energy assets, and offers them as private alternative investment products.

Why us?

We offer competitive pay structure, employer paid benefits, an employee savings plan (We invest in your future with our ESP match!), paid volunteer days, ongoing training, and growth opportunities. We pride ourselves as an inclusive and empathetic employer. Our culture empowers staff at all levels to support and build vibrant communities.

We are an equal opportunity employer committed to diversity and accessibility. Accommodations are available upon request by contacting Skyline Human Resources at [e-mail]

Apply Online: skylinegroupofcompanies.ca/careers

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