Renewals Specialist - Cyber Security (Mid-Enterprise)

Fortinet; Ottawa; On-site; CAD 121,000 - 149,000; Full time

Job summary

A cybersecurity company located in Canada seeks a Renewal Sales Representative to manage the full Renewal Sales cycle. The ideal candidate will assist customers with license renewals, handle inquiries, and train new sales representatives. Applicants should have a Bachelor's degree and at least one year of relevant experience. Competitive compensation, comprehensive benefits including paid time off, and participation in equity programs are provided.

Benefits

100% company-paid medical, dental, and vision coverage

Health Spending Account

Personal Spending Account

Employee & Family Assistance Plan

Critical illness and life insurance

Group Registered Retirement Savings Plan (RRSP) with company match

Competitive Paid Time Off

Flexible leave policies

Qualifications

• Bachelor's degree or relevant work experience.
• 1+ year of experience in Renewals, Sales or Operations.
• Track record of meeting sales quotas.

Responsibilities

• Assist Customers with Security & Support license Renewals.
• Manage inbound Renewal requests within SLAs.
• Train new Sales reps on Renewal processes.

Skills

Salesforce expertise

MS Excel

MS Word

MS PowerPoint

Customer service orientation

Attention to detail

Analytical skills

Ability to work under pressure

Education

Bachelor's degree

Tools

Salesforce CRM

Renewal Tracking System

FreshDesk Ticketing

Job description

A cybersecurity company located in Canada seeks a Renewal Sales Representative to manage the full Renewal Sales cycle. The ideal candidate will assist customers with license renewals, handle inquiries, and train new sales representatives. Applicants should have a Bachelor's degree and at least one year of relevant experience. Competitive compensation, comprehensive benefits including paid time off, and participation in equity programs are provided.