Renewals & Growth Manager

Targeted Talent; Canada; Remote; CAD 100,000 - 130,000; Full time

Job summary

A dynamic client in the CRM industry seeks a Manager, Renewals to drive customer retention and growth. This role involves managing account renewals, addressing client needs, and leading a team to exceed revenue targets. Ideal candidates have extensive experience in B2B account management in SaaS and possess strong problem-solving and analytical skills. Suitable for proactive individuals aiming for quota achievement and customer success.

Qualifications

• 7+ years B2B Account Management Experience, SaaS preferred.
• 3+ years experience in a sales leadership role.
• Outstanding sales, customer success and problem-solving abilities.

Responsibilities

• Meet and exceed renewal revenue targets for all accounts.
• Act as primary point of contact on all Key Accounts.
• Provide training and guidance for clients to drive value from their CRM solution.

Skills

Sales

Customer Success

Problem-solving

Analytical Skills

Communication

Education

University degree or comparable work experience

Tools

Microsoft Suite

Job description

A dynamic client in the CRM industry seeks a Manager, Renewals to drive customer retention and growth. This role involves managing account renewals, addressing client needs, and leading a team to exceed revenue targets. Ideal candidates have extensive experience in B2B account management in SaaS and possess strong problem-solving and analytical skills. Suitable for proactive individuals aiming for quota achievement and customer success.