Remote VIP Account Manager - iGaming & Player Loyalty

Triskel Consulting; Toronto; Remote; CAD 50,000 - 70,000; Full time

Job summary

An online entertainment consulting firm is seeking an experienced VIP Account Manager to nurture high-value players in Toronto. Responsibilities include developing personalized relationships, providing exceptional customer service, and customizing support. Candidates should have a bachelor's degree, expertise in the iGaming industry, and outstanding communication skills. This role requires flexibility for night shifts and weekends, offering the opportunity for remote work.

Qualifications

• Experience in the iGaming industry, specifically in VIP player management.
• Proficiency in customer relationship management tools.
• Strong understanding of the local iGaming market.

Responsibilities

• Develop and maintain relationships with high-value players.
• Serve as the main point of contact for VIP players.
• Provide customized support for deposit and withdrawal requests.

Skills

Customer relationship management

Communication skills

Analytical capabilities

Problem-solving skills

Education

Bachelor's degree in a related field

Tools

CRM tools

Job description

An online entertainment consulting firm is seeking an experienced VIP Account Manager to nurture high-value players in Toronto. Responsibilities include developing personalized relationships, providing exceptional customer service, and customizing support. Candidates should have a bachelor's degree, expertise in the iGaming industry, and outstanding communication skills. This role requires flexibility for night shifts and weekends, offering the opportunity for remote work.