Remote Travel Partner Operations Specialist

Pursuit; Banff; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading tourism company in Canada is seeking a detail-oriented Partner Operations Coordinator. The role involves managing reservations and acting as a liaison between partners and internal teams. Ideal candidates will have experience in the travel industry and strong organizational skills. The position offers a starting salary of $19 per hour, with various perks including discounts on services and attractions.

Benefits

Free access to attractions

50% off for friends

Discounts on hotel stays, dining, and retail

Access to mental health and wellness resources

Qualifications

• Previous experience in reservations or the travel/tourism industry is an asset.
• Proficient in a second language is beneficial.
• Ability to manage high-volume data entry efficiently.
• Comfortable working independently but also collaborating with a team.
• Confidence to challenge status quo and suggest improvements.

Responsibilities

• Manage reservations from inquiry to final touchpoint across multiple locations.
• Enter, modify, and cancel bookings as required.
• Serve as the primary contact for partners via email and phone.
• Collaborate with internal departments to ensure smooth execution of partner requirements.

Skills

Strong written and verbal communication skills in English

Experience in reservations or hospitality operations

Exceptional attention to detail

Organizational and multitasking skills

Guest- and partner-focused mindset

Job description

A leading tourism company in Canada is seeking a detail-oriented Partner Operations Coordinator. The role involves managing reservations and acting as a liaison between partners and internal teams. Ideal candidates will have experience in the travel industry and strong organizational skills. The position offers a starting salary of $19 per hour, with various perks including discounts on services and attractions.