Remote Travel Advisor - Bilingual

Aspire Lifestyles; Eastern Ontario; Remote; CAD 30,000 - 60,000; Full time

Job summary

A premium customer service provider in Canada is seeking a Bilingual Travel Specialist fluent in French and English. This remote role involves managing complex travel itineraries and providing exceptional service. Ideal candidates have at least 2 years in travel and TICO certification. The position offers competitive pay, comprehensive benefits, and opportunities for advancement.

Benefits

Competitive Pay

Remote Work

Health, dental, and vision coverage

RRSP matching

Paid time off

Career Advancement

Paid Training

Qualifications

• Minimum 2 years of experience in travel, airline, or hospitality.
• At least 1 year in customer service or call center environment.
• Strong geographical knowledge and passion for travel.

Responsibilities

• Arrange and manage customized travel bookings using GDS platforms.
• Assist members with cancellations, re-bookings, and travel disruptions.
• Provide professional support via phone, email, and chat.

Skills

Fluent in French and English

Proficiency in GDS systems

Excellent communication skills

Problem-solving skills

Education

TICO certification

Tools

Amadeus

Sabre

Galileo

Job description

Job Description

Position : Bilingual Travel Specialist (French–English)

Location : Remote (Ontario Residents Only)

Start Date : January 2026

Compensation : CA$26.00 per hour

Are you a seasoned travel professional fluent in French and English, with GDS expertise and TICO certification ? Do you thrive in dynamic environments, solving travel challenges and crafting unforgettable experiences? If so, Aspire Lifestyles invites you to join our elite team of global concierge experts.

This is not an entry-level role. We’re seeking experienced travel specialists who excel at managing complex itineraries, navigating last-minute changes, and delivering exceptional service that exceeds expectations.

Why Aspire?

• Competitive Pay : CA$26.00 / hour
• Remote Work : Full-time, permanent position (40 hours / week)
• Comprehensive Benefits (after 30 days) :
• Health, dental, and vision coverage
• RRSP matching
• Paid time off
• Career Advancement : We promote from within
• Paid Training : Designed to enhance your skills and set you up for success

Key Responsibilities

• Arrange and manage customized travel bookings (flights, hotels, car rentals) using GDS platforms
• Assist members with cancellations, re-bookings, and travel disruptions
• Provide professional support via phone, email, and chat
• Educate members on maximizing their exclusive travel benefits

Qualifications

• Language Proficiency : Fluent in French and English (written and spoken) — language assessment required
• Certification : TICO certification is mandatory
• Technical Skills : Proficiency in GDS systems (e.g., Amadeus, Sabre, Galileo)

Experience

• Minimum 2 years in travel, airline, or hospitality
• At least 1 year in customer service or call center environment

Availability

• Flexible to work variable shifts in a 24 / 7 operation (including evenings, weekends, and holidays)

Additional Requirements :

• Strong geographical knowledge and passion for travel
• Excellent communication and problem-solving skills
• Calm and professional demeanor under pressure
• Private home office setup with wired high-speed internet (Wi-Fi and satellite not accepted)

Ready to Elevate Your Travel Career?

This is your opportunity to combine your bilingual skills, industry certification, and travel expertise in a role that values your professionalism and passion.

Apply today and become part of a team where excellence is the standard.

Accessibility Commitment

Aspire Lifestyles is dedicated to providing accessible services to all individuals, including those with disabilities. Accommodations are available upon request throughout the selection process.

Company Description

Aspire Lifestyles Services Limited is a leader in premium customer service solutions. We specialize in delivering exceptional experiences to Ultra High Net Worth clients around the globe.