Remote Telecom Outbound Sales Specialist

NTT DATA, Inc.; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company is seeking an Outbound Sales Specialist for a remote position, focusing on customer retention and sales. The ideal candidate should have strong customer care experience and excellent communication skills to connect with clients across Canada. Offering competitive pay of $16.45 to $23.25 per hour, this full-time role also provides attractive benefits and perks. Candidates should be prepared for a flexible schedule, including evenings and weekends.

Benefits

Attractive Monthly Compensation Plans

Incremental monthly incentive programs

Employee Purchase Plan with discounts

Access to local and national discount programs

Qualifications

• Experience in Customer Care, Retention, Inbound Sales, or Outbound Sales is mandatory.
• Ability to navigate multiple computer systems.
• High speed internet (10MB or greater) is required.

Responsibilities

• Connect with customers from coast-to-coast.
• Conduct outbound calls for customer retention, sales, and services.
• Manage call flows, provide first call resolution.

Skills

Customer Care experience

Sales skills

Rapport building

Multitasking

Job description

A leading telecommunications company is seeking an Outbound Sales Specialist for a remote position, focusing on customer retention and sales. The ideal candidate should have strong customer care experience and excellent communication skills to connect with clients across Canada. Offering competitive pay of $16.45 to $23.25 per hour, this full-time role also provides attractive benefits and perks. Candidates should be prepared for a flexible schedule, including evenings and weekends.