Remote Technical Support Pro - Growth & Benefits

Concentrix; Glovertown; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Canada is seeking candidates for a customer service role. You will provide technical support via inbound calls, troubleshoot issues, and document interactions. Ideal candidates will have at least 1 year of customer service experience and a high school diploma. This role offers a base salary of $19.50/hr, flexible work-from-home options, and comprehensive benefits.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Flexible work-from-home arrangement

Access to daily pay options

Qualifications

• Minimum of 1 year of customer service experience.
• High school diploma or GED required.
• Strong problem-solving skills and ability to multitask effectively.

Responsibilities

• Provide exceptional customer service and technical support via inbound calls.
• Troubleshoot and resolve technical issues related to hardware and software.
• Maintain accurate records in databases and document customer interactions.

Skills

Customer service experience

Problem-solving skills

Multitasking ability

Technology proficiency

Education

High school diploma or GED

Job description

A leading customer service provider in Canada is seeking candidates for a customer service role. You will provide technical support via inbound calls, troubleshoot issues, and document interactions. Ideal candidates will have at least 1 year of customer service experience and a high school diploma. This role offers a base salary of $19.50/hr, flexible work-from-home options, and comprehensive benefits.