Remote Technical Documentation and Training Specialist

WinAir; London; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

An innovative software company in Ontario is seeking a Technical Documentation and Training Assistant to support the creation of user guides and training materials. This entry-level role emphasizes collaboration and clear communication, providing an opportunity to develop skills in technical writing and instructional design. Ideal candidates will possess strong organizational skills and a passion for learning. Flexible work options and competitive benefits are offered.

Benefits

Extended healthcare

Dental insurance

RRSP matching

Flexible work schedule

Social committee events

Qualifications

• Candidates should reside in Ontario, Canada.
• Experience in a SaaS or aviation context preferred.

Responsibilities

• Support the creation and maintenance of technical documentation.
• Assist in designing training materials and delivering virtual training.
• Collaborate with SMEs to create clear content.

Skills

Exceptional written and verbal communication skills

Strong organizational and project management abilities

Ability to simplify complex technical concepts

Creativity in designing engaging content

Customer-focused mindset

Education

Diploma or degree in Technical Communication or related field

2 years of experience in technical writing or instructional design

Tools

Microsoft Suite

Adobe InDesign

SolidWorks

Composer

OBS Studio

Atlassian products (Jira and Confluence)

Job description

An innovative software company in Ontario is seeking a Technical Documentation and Training Assistant to support the creation of user guides and training materials. This entry-level role emphasizes collaboration and clear communication, providing an opportunity to develop skills in technical writing and instructional design. Ideal candidates will possess strong organizational skills and a passion for learning. Flexible work options and competitive benefits are offered.