Remote Tech Support Specialist — Growth & Benefits

Concentrix; Wainwright; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service company in Alberta is seeking candidates for remote customer service and technical support roles. The position offers a base salary of $19.50/hr, performance incentives, and comprehensive benefits. Ideal candidates have at least one year of experience in customer service, a high school diploma, and strong problem-solving skills. Opportunities for advancement are abundant, making it an excellent career choice for motivated individuals.

Benefits

Comprehensive benefits

Performance-based incentives

Access to daily pay enrollment

Qualifications

• Minimum of 1 year of customer service experience.
• Strong problem-solving skills in a fast-paced environment.
• Comfortable using and explaining technology to customers.

Responsibilities

• Provide exceptional customer service and technical support.
• Troubleshoot technical issues related to hardware and software.
• Maintain accurate records in databases.

Skills

Customer service experience

Problem-solving skills

Technical troubleshooting

Multitasking

Education

High school diploma or GED

Tools

iOS/MacOS knowledge

Job description

A leading customer service company in Alberta is seeking candidates for remote customer service and technical support roles. The position offers a base salary of $19.50/hr, performance incentives, and comprehensive benefits. Ideal candidates have at least one year of experience in customer service, a high school diploma, and strong problem-solving skills. Opportunities for advancement are abundant, making it an excellent career choice for motivated individuals.