Remote Tech Support Specialist: Grow Your Career & Earnings

Concentrix; Cambridge; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service company in Canada is seeking a Customer Service Representative to provide exceptional support. This remote role offers a salary up to $19.50/hr with performance-based incentives, along with comprehensive benefits. Candidates should have at least one year of customer service experience and a high school diploma. This position provides opportunities for career growth and a flexible work environment.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Daily pay enrollment option

Opportunities for career advancement

Qualifications

• Minimum of 1 year of customer service experience.
• Strong focus on building customer relationships and explaining technology.
• Ability to work in a quiet, distraction-free home environment.

Responsibilities

• Provide world-class customer service and technical support.
• Handle inbound customer inquiries using established call flow guides.
• Troubleshoot technical issues related to hardware, software, and client products.

Skills

Customer relationship building

Problem-solving skills

Multitasking

Education

High school diploma or GED

Job description

A leading customer service company in Canada is seeking a Customer Service Representative to provide exceptional support. This remote role offers a salary up to $19.50/hr with performance-based incentives, along with comprehensive benefits. Candidates should have at least one year of customer service experience and a high school diploma. This position provides opportunities for career growth and a flexible work environment.