Remote Tech Support Pro — Growth, Benefits & DailyPay

Concentrix; Regina; Remote; CAD 60,000 - 80,000; Full time

Job summary

A customer service leader is seeking a remote Customer Service and Technical Support Representative. In this role, you will provide exceptional call support, troubleshoot technical issues, and ensure outstanding customer experiences. Candidates should have at least a year of customer service experience and a high school diploma. This position offers flexible scheduling, a competitive salary, and a comprehensive benefits package.

Benefits

Competitive salary up to $19.50/hr

Performance-based incentives

Comprehensive benefits package

DailyPay enrollment option

Work-from-home flexibility

Qualifications

• 1+ year of experience in customer service.
• Ability to navigate technology and troubleshoot.
• Quiet, distraction-free home environment.

Responsibilities

• Provide exceptional customer service and technical support via calls.
• Troubleshoot and resolve technical issues related to products.
• Track and manage information in databases.
• Maintain product knowledge for client products.

Skills

Customer service experience

Problem-solving skills

Computer navigation skills

Education

High school diploma or GED

Job description

A customer service leader is seeking a remote Customer Service and Technical Support Representative. In this role, you will provide exceptional call support, troubleshoot technical issues, and ensure outstanding customer experiences. Candidates should have at least a year of customer service experience and a high school diploma. This position offers flexible scheduling, a competitive salary, and a comprehensive benefits package.