Remote Tech Support Engineer for Enterprise Systems

Precisely; Canada; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading data integrity company in Canada is seeking a Support Engineer to provide exceptional technical support to clients. The ideal candidate will have a Bachelor's degree in Computer Science, excellent communication skills, and a strong problem-solving ability. Responsibilities include troubleshooting complex issues and creating Knowledge Base documentation. This position offers the opportunity to work in a dynamic environment while supporting critical data integration solutions.

Qualifications

• Excellent communication (oral and written) skills.
• Strong interpersonal/customer relations skills.
• Self-motivated and enthusiastic with difficult problems.

Responsibilities

• Provide world-class technical support to customers.
• Resolve issues quickly to ensure customer satisfaction.
• Create comprehensive Knowledge Base documentation.

Skills

Problem-solving skills

Technical depth

Communication

Customer relations

Education

Bachelor's degree in Computer Science or related field

Tools

SQL

C++

Java

Docker

Kubernetes

Job description

A leading data integrity company in Canada is seeking a Support Engineer to provide exceptional technical support to clients. The ideal candidate will have a Bachelor's degree in Computer Science, excellent communication skills, and a strong problem-solving ability. Responsibilities include troubleshooting complex issues and creating Knowledge Base documentation. This position offers the opportunity to work in a dynamic environment while supporting critical data integration solutions.