Remote Tax Client Outreach Specialist

Kelly Services; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading staffing agency in Canada is seeking a Client Outreach Specialist (Tax Services) to assist clients in maximizing their tax benefits. The role involves making 60–80 outbound calls daily to past clients and explaining potential tax adjustments. Candidates should possess strong communication skills and be comfortable in a structured remote environment. This position offers a pay rate of $20-$25/hr based on experience and training on CRM systems will be provided.

Benefits

Access to thousands of learning opportunities

Structured, supportive environment

Remote work opportunity

Qualifications

• Experience in customer service or sales-related roles.
• Comfortable making high-volume outbound calls.
• Legally eligible to work in Canada.

Responsibilities

• Make 60–80 outbound calls per day to past clients.
• Identify missing tax credits and explain the application process.
• Maintain detailed records in the CRM system.
• Provide excellent customer service during client interactions.

Skills

Strong communication and interpersonal skills

Ability to follow scripts and CRM workflows accurately

Highly organized with attention to detail

Self-motivated and able to work independently

Tools

CRM systems

Job description

A leading staffing agency in Canada is seeking a Client Outreach Specialist (Tax Services) to assist clients in maximizing their tax benefits. The role involves making 60–80 outbound calls daily to past clients and explaining potential tax adjustments. Candidates should possess strong communication skills and be comfortable in a structured remote environment. This position offers a pay rate of $20-$25/hr based on experience and training on CRM systems will be provided.