Remote Streaming Support Advocate (Part-Time)

Disney Parks and Resorts; Canada; Remote; Part time

Job summary

A leading global entertainment company is looking for a Viewer Experience Advocate in Canada. This part-time role requires handling support contacts, providing troubleshooting, and ensuring a positive viewer experience. Candidates should have customer service experience and excellent communication skills. The pay rate is C$17 to C$28 per hour, and flexibility for evening and weekend shifts is required.

Benefits

Medical benefits

Flexible scheduling

Qualifications

• Previous work experience in a customer-service capacity.
• Ability to maintain Disney brand standards.
• Ability to receive feedback and improve.

Responsibilities

• Handle support contacts from viewers through various channels.
• Document contacts to help improve viewer experiences.
• Assist with special projects as assigned.

Skills

Customer service experience

Excellent verbal and written communication

Typing, phone, and computer skills

Knowledge of web browsers and messaging platforms

Familiarity with digital streaming services

Positive attitude and flexibility

Attention to detail

Time-management skills

Accountability

Ability to work flexible hours

Fluency in English

Job description

A leading global entertainment company is looking for a Viewer Experience Advocate in Canada. This part-time role requires handling support contacts, providing troubleshooting, and ensuring a positive viewer experience. Candidates should have customer service experience and excellent communication skills. The pay rate is C$17 to C$28 per hour, and flexibility for evening and weekend shifts is required.