Remote Site Reliability Engineer II - Observability & Uptime

OpenTable; Toronto; Hybrid; CAD 110,000 - 130,000; Full time

Job summary

A prominent online reservation platform located in Toronto is seeking a Site Reliability Engineer to take on responsibilities for maintaining observability systems, ensuring the uptime of critical logging and metrics systems. The role starts remote and will transition to a hybrid model in the future. Candidates should have at least 3 years of experience and a strong background in AWS and related tools. The position includes generous vacation and mental health support.

Benefits

Generous paid vacation

Work from (almost) anywhere for up to 20 days/year

Mental health support

Paid parental leave

Development dollars for career growth

Travel discounts

Private health and dental insurance

Qualifications

• Good verbal communication and written documentation skills.
• Proven experience in a SRE role or related.
• Excitement to learn new technologies and stacks.
• Solid understanding of DNS, TCP/IP, Linux Server Administration, and shell scripting.
• Experience supporting services across VMs, Docker Containers, and Kubernetes.
• Strong practical experience with AWS services.
• Production-level experience implementing and maintaining GitOps practices.
• Experience with automation tools like Terraform is desirable.
• 3+ years experience in observability.

Responsibilities

• Design, implement, and maintain observability systems.
• Ensure uptime of logging and metric systems across regions.
• Help engineering teams maximize value from metrics and logs.
• Troubleshoot across different systems.
• Collaborate with global teams via Zoom and Slack.
• Define priorities and set delivery goals with leadership.
• Participate in a 12-hour on-call rotation.
• Automate processes to reduce emergency calls.

Skills

Verbal communication skills

Written documentation skills

Experience in SRE role

Linux Server Administration

Shell scripting

Docker Containers

Kubernetes

AWS services

GitOps practices experience

Terraform

Production-level observability experience

Tools

AWS

Loki

Prometheus

Mimir

Tempo

OpenTelemetry Collector

Job description

A prominent online reservation platform located in Toronto is seeking a Site Reliability Engineer to take on responsibilities for maintaining observability systems, ensuring the uptime of critical logging and metrics systems. The role starts remote and will transition to a hybrid model in the future. Candidates should have at least 3 years of experience and a strong background in AWS and related tools. The position includes generous vacation and mental health support.