Remote Service & Implementation Coordinator - Bilingual

Strides - Toronto; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

A prominent mental health organization is hiring a Service and Implementation Coordinator. This remote role involves supporting clinicians, ensuring program policies are followed, and engaging stakeholders for program success. Candidates must be bilingual in French and English, with a degree in a mental health field and significant experience in child and youth mental health. The position requires flexibility for evening and weekend work, contributing to meaningful mental health services across communities.

Qualifications

• Minimum of 3 years of experience in child and youth mental health.
• Experience with brief / walk-in counselling services.
• Trained in an evidence-based model of therapy.
• Experience working with youth and diverse communities.
• Certification in Quality Improvement or Project Management is an asset.

Responsibilities

• Ensure clinicians adhere to program policies and workflows.
• Support onboarding of new clinicians and ensure readiness for platform use.
• Collaborate with the OST / PM Manager to review and meet program needs.
• Maintain effective stakeholder engagement to support program success.
• Prepare materials for Ministry requests, including funding requests.

Skills

Bilingual skills (French / English)

Excellent communication skills

Strong interpersonal skills

Excellent organizational skills

Conflict management skills

Education

Degree in a mental health related field

Job description

A prominent mental health organization is hiring a Service and Implementation Coordinator. This remote role involves supporting clinicians, ensuring program policies are followed, and engaging stakeholders for program success. Candidates must be bilingual in French and English, with a degree in a mental health field and significant experience in child and youth mental health. The position requires flexibility for evening and weekend work, contributing to meaningful mental health services across communities.