Remote Service Delivery Coordinator for Client Success

OnX Enterprise Solutions; Toronto; Remote; CAD 77,000 - 106,000; Full time

Job summary

A leading technology solution provider is seeking a Service Delivery Coordinator in Toronto, Ontario. The role involves improving customer satisfaction for small to mid-size clients, assisting Service Delivery Managers with various tasks, and coordinating project work. Candidates should have 3 to 5 years of experience, a Bachelor's Degree, and knowledge of project management methodologies. The salary range is $55,000 - $75,000 USD per year.

Qualifications

• 3 to 5 years of experience in relevant fields.
• Experience in Project Management and/or analytics.
• Successful leadership of teams in various assignments.

Responsibilities

• Complete tasks to enhance customer satisfaction.
• Report and track issues while escalating when necessary.
• Coordinate engineering teams and manage projects.

Skills

Project Management Training (PMP and/or Prince2)

Proficiency in Microsoft Excel and Project

Ability to interact with technical and business professionals

Education

Bachelor's Degree or equivalent

Tools

Microsoft Excel

Microsoft Project

Job description

A leading technology solution provider is seeking a Service Delivery Coordinator in Toronto, Ontario. The role involves improving customer satisfaction for small to mid-size clients, assisting Service Delivery Managers with various tasks, and coordinating project work. Candidates should have 3 to 5 years of experience, a Bachelor's Degree, and knowledge of project management methodologies. The salary range is $55,000 - $75,000 USD per year.