Remote Service Delivery Coordinator - Client Success

CBTS; Toronto; Remote; CAD 77,000 - 106,000; Full time

Job summary

A leading technology solution provider is seeking a Service Delivery Coordinator to enhance customer satisfaction and support Service Delivery Managers. This role involves coordinating with teams, managing tasks related to client projects, and driving internal initiatives. The ideal candidate has 3-5 years of experience along with a Bachelor's degree. The pay range is $55,000 - $75,000 annually and offers remote work options.

Qualifications

• 3 to 5 years of experience in a related role.
• Demonstrated success leading teams on assignments.
• Understanding of basic analysis and data analytics in Microsoft Excel.

Responsibilities

• Complete tasks that increase customer satisfaction.
• Support Service Delivery Managers with various duties.
• Coordinate engineering teams for project completion.
• Drive initiatives that enhance overall customer experience.

Skills

Project Management

Analytics

Customer satisfaction

Communication

Education

Bachelor's Degree or equivalent

Tools

Microsoft Excel

Microsoft Project

Job description

A leading technology solution provider is seeking a Service Delivery Coordinator to enhance customer satisfaction and support Service Delivery Managers. This role involves coordinating with teams, managing tasks related to client projects, and driving internal initiatives. The ideal candidate has 3-5 years of experience along with a Bachelor's degree. The pay range is $55,000 - $75,000 annually and offers remote work options.