Remote Senior Enterprise Success & Growth Lead

Dash Social; Halifax; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading social media management platform is looking for a Senior Account Manager to manage critical enterprise customer relationships. This role focuses on long-term retention and growth, requiring 5-7 years of experience in account management. Strong communication and negotiation skills are essential. The company offers a supportive environment with excellent employee benefits, fostering diversity and inclusion.

Benefits

Health and dental benefits

Vacation, personal days, and sick time

RRSP / 401k matching

Annual mental health benefit

Quarterly wellness benefit

Donation matching program

Parental leave top-up plan

Work from home benefit

Flexible working hours and location

Departmental and team-wide bonding activities

Qualifications

• 5-7 years of experience in account management, customer success, or enterprise sales.
• Strong executive presence with exceptional communication and negotiation skills.
• Experience working cross-functionally in a high-growth SaaS environment.

Responsibilities

• Manage and grow strategic relationships with enterprise customers.
• Negotiate complex renewals and contract extensions.
• Identify and drive opportunities for account expansion.

Skills

Sales expertise

Communication skills

Negotiation skills

Relationship-building

Strategic thinking

Cross-functional collaboration

Education

Degree in business

Job description

A leading social media management platform is looking for a Senior Account Manager to manage critical enterprise customer relationships. This role focuses on long-term retention and growth, requiring 5-7 years of experience in account management. Strong communication and negotiation skills are essential. The company offers a supportive environment with excellent employee benefits, fostering diversity and inclusion.