Remote Senior AWS & Amazon Connect Consultant

NeuraFlash; Remote; CAD 100,000 - 125,000; Full time

Job summary

A technology consulting firm seeks motivated individuals as Sr. Consultants with a vision to grow into Solution Architects. This role focuses on business analysis and requires expertise in AWS and Contact Center platforms. The ideal candidates will lead requirements gathering, create detailed user stories, and collaborate closely with development teams. If you're ready to drive innovation in AI-powered solutions and shape the future of customer experiences in a remote-friendly environment, apply now.

Benefits

Remote and in-person options

Flexible work hours

Collaborative culture

Travel opportunities

Qualifications

• 3‑10 years of experience in business analysis, consulting, or project coordination.
• Experience working with Contact Center platforms such as Twilio, Genesys, or Avaya.
• Strong analytical and communication skills.
• Interest in learning AWS and Amazon Connect.

Responsibilities

• Lead requirements gathering sessions.
• Create detailed user stories and manage specifications.
• Conduct product demos for clients.
• Map out business and technical landscapes.
• Gain knowledge of AWS and Amazon Connect.

Skills

Business analysis

Consulting

Project coordination

Analytical skills

Communication skills

Education

Bachelor’s degree in Business, Information Systems or related fields

Tools

Lucidchart

JIRA

Confluence

Job description

A technology consulting firm seeks motivated individuals as Sr. Consultants with a vision to grow into Solution Architects. This role focuses on business analysis and requires expertise in AWS and Contact Center platforms. The ideal candidates will lead requirements gathering, create detailed user stories, and collaborate closely with development teams. If you're ready to drive innovation in AI-powered solutions and shape the future of customer experiences in a remote-friendly environment, apply now.