Remote Sales Quality Programs Manager (Canada)

Samsara; Canada; Remote; CAD 94,000 - 123,000; Full time

Job summary

A leading tech company is seeking a Sales Quality Program Manager based in Canada. This remote position involves ensuring high-quality customer interactions and driving organizational improvements through data analysis. The ideal candidate will have 4+ years in a related field with strong skills in quality assurance and project management. Join a team committed to making real-world impacts in various industries.

Benefits

Competitive total compensation package

Remote and flexible working

Health benefits

Qualifications

• 4+ years of experience in Sales, Enablement, Operations, or related field.
• Ability to parse data for insights and improvements.
• Proven track record of launching successful quality projects.

Responsibilities

• Monitor and assess quality of customer interactions.
• Implement data monitoring systems for compliance.
• Collaborate across teams to ensure effective quality programs.

Skills

Customer-facing experience

Data analysis

Quality assurance

Project management

Strong communication skills

Tools

Excel

Google Sheets

Tableau

Salesforce

Gong

Job description

A leading tech company is seeking a Sales Quality Program Manager based in Canada. This remote position involves ensuring high-quality customer interactions and driving organizational improvements through data analysis. The ideal candidate will have 4+ years in a related field with strong skills in quality assurance and project management. Join a team committed to making real-world impacts in various industries.